Service Admin. Coordinator for Fire

4 weeks ago

Fujairah, United Arab Emirates Survitec Group Limited Full time

**Vacancy Title**:Safety Service Admin Coordinator (x2)**

**Vacancy Location**: Fujairah, United Arab Emirates**

**Engagement Type**: Permanent, Full Time**

**Your Company**

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Silver Award by the Defence Employer Recognition Scheme

**Your New Role**

Are you an excellent communicator, passionate and committed to delivering exceptional customer service support to customers? Are you proactive, independent, and highly organised? Great news Survitec now have the perfect role for you.

This family is dedicated to delivering excellence in all safety servicing activity for the full range of Survitec safety solutions, through the relentless pursuit of improvement to process, systems, data, standardisation of work and continuous improvement practices.

As part of your new role, you will receive, process and plan the delivery of customer orders, using knowledge of product and technician availability, and the technical requirements for service delivery across a range of Survitec safety solutions. You will also plan and coordinate technician time, parts and other physical resources effectively and according to standard service delivery processes. Also providing customers with timely information on progress and ensures accurate and timely billing of all works carried out.***

**What You Can Expect from the Role**

**Key Responsibilities and accountabilities**
- ** **Records and processes customer orders, including custom and special orders that may require additional resources for delivery; tracks delivery of servicing activity, ensuring appropriate authorisations for additional work and accurate billing
- Makes calls (by telephone or other channel) to allocated customers to develop new and deepen existing relationships. Acts as a key point of contact for resolving customer queries / complaints about work in progress
- Quotes for local business as needed, ensuring standard pricing and terms are applied in each case
- Issues certificates promptly and ensures all associated systems are updated accurately, to support proactive notifications for next year’s servicing business
- Responds to and resolves complex or advanced issue escalations promptly and appropriately, securing managerial approvals as required; works with Finance colleagues to address any credit or billing issues swiftly to enable on time collection of funds
- Provides exceptional service to customers to encourage continued use of Survitec’s products and services
- Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtains authorisation from a supervisor or manager for any exceptions from mandatory procedure
- Plans and coordinates technicians to deliver servicing installation, maintenance and repair activity to quality and safety standards, standard work routines and appropriate to the level of qualification of each technician
- Communicates the service delivery plan effectively, ensuring that the plan reflects the resources available (both people and supplies). Actively seeks opportunity to drive controlled continuous improvement of the planning process
- Works with stores colleagues or monitors stock levels directly to ensure all scheduled work can be delivered; assists in stock take activity
- Represents Survitec professionally during customer interactions and uses extensive product knowledge to understand and answer technical questions regarding service requirements
- Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtains authorisation from a supervisor or manager for any exceptions from mandatory procedure

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced, challenging and incredibly rewarding. This is not just another job; this is your career.

**The Experience, Qualifications and Skills You Will Have**

**Essential Criteria**
- ** **Educated to A-level or Further Education College equivalent level
- 1-3 years of experience of delivering high quality work unsupervised

**Why You Should Work for Us**
- ** **Competitive base salary
- Management Training & Professional Development Opportunities
- Employee Assistance Programme
- Workplace Reward & Recognition scheme

**How

  • Admin Marketing Executive

    2 weeks ago

    Fujairah, United Arab Emirates Active healthcare management Full time

    Hiring admin cum marketing executive for our reputed medical center. Job Title: Admin cum Marketing Executive Location: Fujairah Job Summary: The Admin cum Marketing Executive is a dynamic role that combines administrative support with marketing responsibilities. This individual will ensure smooth administrative operations while contributing to marketing...

  • HR & Admin Assistant

    5 days ago

    Fujairah, United Arab Emirates Al Mulla Group Full time

    **DUTIES & RESPONSIBILITIES**: - Day To day HR Related Tasks - Preparation of month end employee status - Perform staffing duties, including dealing with understaffing, refereeing disputes, firing employees, administering disciplinary procedures and absence management. - To coordinate with Public Relations Department - Employee Relations - Plan, direct,...

  • Admin for Flower Shop

    4 weeks ago

    Fujairah, United Arab Emirates Al Mulla Group Full time

    We are hiring enthusiastic **Admin for a Flower shop in Fujairah.** **Roles and responsibilities**: - Maintains close coordination with other staff. - Submits monthly work and stock control reports Line Manager - Assist with loading or unloading of flowers and props from vehicles as and when required. - Ensure that all designs company standards and meet or...

  • Firefighter First Aider

    2 months ago

    Fujairah, United Arab Emirates middle east manpower services Full time

    The job purpose of a firefighter & first aider is to protect life, property, and the environment by responding to emergency situations involving fires, accidents, hazardous materials, and other incidents. As a firefighter responsible for extinguishing fires, rescuing individuals in danger, conducting fire prevention activities, and educating about fire...

  • Dy. Manager

    1 week ago

    Fujairah, United Arab Emirates Power Plus Cable Co. Full time

    **About Us**: Power Plus Cable is a leading manufacturer of electrical cables. We pride ourselves on delivering high-quality products and exceptional service to our customers in various industries, including construction, energy and more. Our commitment to excellence drives our continuous growth and success. We are an equal opportunity employer. We celebrate...

  • Dy. Manager

    1 week ago

    Fujairah, United Arab Emirates Power Plus Cable Co. Full time

    **About Us**: Power Plus Cable is a leading manufacturer of electrical cables. We pride ourselves on delivering high-quality products and exceptional service to our customers in various industries, including construction, energy and more. Our commitment to excellence drives our continuous growth and success. Power Plus Cable is an equal opportunity employer....

  • Live Chat Agent cum CRM Admin

    4 weeks ago

    fujairah, United Arab Emirates Deluxe Holiday Homes Full time

    Deluxe Holiday Homes is seeking a highly motivated and customer-oriented individual to join our Customer Care department as a Live Chat Agent cum CRM Admin. This is a remote position, specifically for UAE locals. As a Live Chat Agent cum CRM Admin, you will be responsible for providing exceptional customer service through our live chat platform. You will...

  • Accounts & Admin

    2 days ago

    Fujairah, United Arab Emirates Gulf City Fire Fighting LLC Full time

    Should have a basic knowledge in accounts - Maintaining files such as petty cash, purchase orders and collections - Prepare regular reports - Assisting with other accounting-related duties - Follow-up with clients regarding the payment - Maintain records such as tax files, yearly expenses and other accounting related documents - Maintain basic HR related...

  • DY MANAGER HR AND ADMIN

    4 weeks ago

    fujairah, United Arab Emirates Precision Hire Solution Full time

    About Us: Power Plus Cable is a leading manufacturer of electrical cables. We pride ourselves on delivering highquality products and exceptional service to our customers in various industries including construction energy and more. Our commitment to excellence drives our continuous growth and success. We are an equal opportunity employer. We celebrate...

  • Admin Marketing Executive

    2 weeks ago

    Al Fujairah City, Fujairah, United Arab Emirates Active healthcare management Full time

    Hiring admin cum marketing executive for our reputed medical center.Job Title: Admin cum Marketing ExecutiveLocation: FujairahJob Summary:The Admin cum Marketing Executive is a dynamic role that combines administrative support with marketing responsibilities. This individual will ensure smooth administrative operations while contributing to marketing...

  • DY MANAGER HR AND ADMIN

    4 weeks ago

    Fujairah, United Arab Emirates Precision Hire Solution Full time

    About Us: Power Plus Cable is a leading manufacturer of electrical cables. We pride ourselves on delivering highquality products and exceptional service to our customers in various industries including construction energy and more. Our commitment to excellence drives our continuous growth and success. We are an equal opportunity employer. We celebrate...

  • DY MANAGER HR AND ADMIN

    4 weeks ago

    Fujairah, United Arab Emirates Precision Hire Solution Full time

    About Us: Power Plus Cable is a leading manufacturer of electrical cables. We pride ourselves on delivering highquality products and exceptional service to our customers in various industries including construction energy and more. Our commitment to excellence drives our continuous growth and success. We are an equal opportunity employer. We celebrate...

  • Cash Admin Executive

    1 week ago

    Fujairah, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Electrical Draftsman

    3 weeks ago

    Fujairah, United Arab Emirates Fujairah National Group Full time

    Prepare ELV drawings (Electrical, Telephone, Fire Alarm &emergency light, CCTV public address, & data, BMS, DB load schedule, and load schedule ) - Prepare drawings as per the local authorities' (EWE, Etisalat, Civil Defense) standards and codes. - Prepare the as-built drawing as per the marking drawings from the site team. - Coordinate with the other MEP...

  • Production Assistant

    2 weeks ago

    Fujairah, United Arab Emirates Fujairah National Group Full time

    **Responsibilities and Duties**: 1. To coordinate and expedite the flow of work and materials within or between departments according to daily and weekly production schedules. 2. Duties include reviewing and distributing production, work, and site schedules; conferring with department supervisors to determine progress of work and completion dates inventory...

  • Admin for Flower Shop

    2 weeks ago

    Al Fujairah City, Fujairah, United Arab Emirates Al Mulla Group Full time

    We are hiring enthusiastic Admin for a Flower shop in Fujairah.Roles and responsibilities: Maintains close coordination with other staff. Submits monthly work and stock control reports Line Manager Assist with loading or unloading of flowers and props from vehicles as and when required. Ensure that all designs company standards and meet or exceed guests...

  • DY MANAGER HR AND ADMIN

    4 weeks ago

    Fujairah, United Arab Emirates Precision Hire Solution Full time

    AboutUs: Power Plus Cable is a leadingmanufacturer of electrical cables. We pride ourselves on deliveringhighquality products and exceptional service to our customers invarious industries including construction energy and more. Ourcommitment to excellence drives our continuous growth andsuccess. We are an equal opportunity employer. Wecelebrate diversity and...

  • Accounts & Admin

    2 weeks ago

    Al Fujairah City, Fujairah, United Arab Emirates Gulf City Fire Fighting LLC Full time

    Should have a basic knowledge in accounts Maintaining files such as petty cash, purchase orders and collections Prepare regular reports Assisting with other accountingrelated duties Followup with clients regarding the payment Maintain records such as tax files, yearly expenses and other accounting related documents Maintain basic HR related documents such as...

  • Live Chat Agent cum CRM Admin

    2 weeks ago

    Al Fujairah City, Fujairah, United Arab Emirates Deluxe Holiday Homes Full time

    Deluxe Holiday Homes is seeking a highly motivated and customer-oriented individual to join our Customer Care department as a Live Chat Agent cum CRM Admin. This is a remote position, specifically for UAE locals. As a Live Chat Agent cum CRM Admin, you will be responsible for providing exceptional customer service through our live chat platform. You will...

  • Administrative Assistant

    1 month ago

    Fujairah, United Arab Emirates Hireget Full time

    **Responsibilities**: - Provide administrative support to ensure efficient operation of the office. - Assist in the preparation of reports, presentations, and documents. - Schedule and coordinate meetings, appointments, and travel arrangements. - Maintain office filing systems and databases. - Order office supplies and maintain inventory. - Assist with...