Contact Centre

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Our client who is a government company in the healthcare sector is looking for a Contact Centre Agent for a 1-month extendable contract for their team in Dubai. As this is a temporary role, we would prefer someone who has a Sponsor Visa and can join immediately.Job role: Contact Centre Agent is responsible for handling product & services enquiries, sales...

For More Top Organization JobsClick HereDescription:Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.Job Responsibilities:Coach, develop, and...

Contact Centre Officer (chat focus)-Multi-lingual i.e.. English, Arabic and French/Russian/Chinese language skill The Contact Centre Officer is to provide exceptional customer service and sales support through chat channel. This role involves effectively communicating with customers via online chat platform to address inquiries, provide product information,...

Manager – Contact Centre Jobs in Dubai | Transguard CareersJob Responsibilities:Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals.Set the integration requirements between the contact center omni channels to deliver the best...

Manager – Contact Centre Jobs in Dubai | Transguard CareersJob Responsibilities:Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals.Set the integration requirements between the contact center omni channels to deliver the best...

Manager – Contact Centre Jobs in Dubai | Transguard Careers Job Responsibilities: Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals. Set the integration requirements between the contact center omni channels to deliver the...

**aG Resources is looking for the Contact Center PMO for our reputable client in Dubai.** **Location: Dubai** **Durations: 6 months contract renewable** - Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers. -...

Call Centre ManagerDubaiWe are seeking a Call Centre Manager on behalf of a wellknown Ecommerce business at an exciting time of exponential growth. As a Call Centre Manager you will be responsible for establishing bestpractices in a Call Centre of about 25 agents. We need someone with strong leadership skills and has previous experience building processes...

Call Centre ManagerDubaiWe are seeking a Call Centre Manager on behalf of a wellknown Ecommerce business at an exciting time of exponential growth. As a Call Centre Manager you will be responsible for establishing bestpractices in a Call Centre of about 25 agents. We need someone with strong leadership skills and has previous experience building processes...

Call Centre ManagerDubaiWe are seeking a Call Centre Manager on behalf of a wellknown Ecommerce business at an exciting time of exponential growth. As a Call Centre Manager you will be responsible for establishing bestpractices in a Call Centre of about 25 agents. We need someone with strong leadership skills and has previous experience building processes...

Job description Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Salary**: AED 7K-8K + Benefits Start date: Soon **Responsibilities**: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and...

Call CentreManagerDubaiWeare seeking a Call Centre Manager on behalf of a wellknownEcommerce business at an exciting time of exponential growth. As aCall Centre Manager you will be responsible for establishingbestpractices in a Call Centre of about 25 agents. We need someonewith strong leadership skills and has previous experience buildingprocesses...

**Job purpose** The **Contact Centre Champion** assigned in mobile broadband focuses on meeting and exceeding the customer’s expectation, delivering rapid, right first-time solution without visible handoffs to the customer. **3. Key accountabilities** Answer all customer inquiries in a friendly, professional and efficient way. Maintain customer...

Keep purpose of this role is to be centralized contact for organiser, exhibitors, contactors, visitor, tenant, or mass-market customers; providing real-time response, fast resolution, standardised service quality and enhanced business insights. Handle customer orders by scripting new order and/or validating and processing existing orders in CRM system....

We are currently seeking an MEP Design Manager with experience designing Data Centres. Our client is a leading Design & Build Contractor in the Middle East. Candidates should have the following experience: Degree in Mechanical or Electrical Engineering 10 years + experience Data Centre Project Experience Be a creative thinking ad problem solver If...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need.Provide timely and constructive feedback to customer service agents based on assessment results.Develop coaching plans to address areas of strength and weakness...

You will be punctual for any shift allotted to you. - You will be closely working with the other agents and attending calls along with them. - Demonstrate a “can do” attitude at all times. - Handle customers with utmost care and offer them adequate support. - Ensuring a smooth conversation with any customer and providing necessary service. - Adhering and...

**Position: Contact Centre Agent** **Industry Preference: Banking and Insurance** **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...

Project Manager implementation of Genesys Contact Center solutions This is a 12 month contract positionProject Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international market leader. This is an EXCEPTIONAL opportunity to work with an EXTRAORDINARY and hugely...