Contact Center Representative
1 month ago
Job description
Job title: Call Centre Representative
- Contact Center
Job location: Dubai
Job type: Full time, Permanent
**Salary**: AED 7K-8K + Benefits
Start date: Soon
**Responsibilities**:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
**Salary**: AED7,000.00 - AED8,000.00 per month
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