Contact Center PMO

We are GCH, we are hiring contact center executive for one of our clients who are into real estate developer. **Requirements**: 1+ years experience into customer service Real estate, Banking or related industry Languages known: Arabic/Arabic-French **Job Types**: Full-time, Permanent Pay: AED7,000.00 - AED8,000.00 per month **Experience**: - contact...

Leadership of the overall delivery of strategy, objectives & all projects for the CoE for PMO & Planning in the Consult business, in line with overall Mace strategy and priorities.Establishes, cultivates & grows the PMO & Planning CoE increasing capabilities, expertise & capacity.Ownership of the PMO & Planning CoE planning & budgeting, business operational...

We are looking for a dedicated Contact Center Executive to join our team and serve as the frontline representative of our brand. As a Contact Center Executive, you will act as the voice of our organization, providing exceptional customer service and resolving inquiries with professionalism and efficiency. You will handle incoming calls, manage customer...

Job description Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Salary**: AED 7K-8K + Benefits Start date: Soon **Responsibilities**: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and...

Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and...

Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and...

GCH is hiring !!! Job title: Contact Center Executive Job location: Dubai Industry : Real Estate Job type: Full time, Permanent Start date: Immediate joining **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location Designation**:Contact Centre Executive** Experience: 1 to 2 years Location: Dubai **Salary**: 7 to 8k **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...

We are seeking a motivated and independent **Call Center Agent**. **Duties and Responsibilities**: - Handling a high volume of inbound and outbound customer calls in a professional and efficient manner. - Support to team members to maintain high customer service standards. - Ensure all calls that due procedures and quality standards are strictly adhered...

Lead the end-to-end biddingprocess for contact center projects, from initial opportunityassessment to final proposalsubmission.Collaborate with Sales, Operations,Finance and other departments/teams to gather necessary informationfor proposals.Analyze client requirements anddevelop customized solutions and pricingmodels.Conduct market research to...

**Responsibilities**: - _Handle Inbound Calls:_ Respond to incoming calls from clients, addressing their visa-related inquiries, concerns, and requests with empathy and professionalism. - _Provide Excellent Customer Service:_ Strive to exceed customer expectations by delivering exceptional service and ensuring a positive customer experience at every...

Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.Analyze client requirements and develop customized solutions and pricing models.Conduct market research to...

Summary:The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.The ideal candidate has a minimum of two (2) years of customer support experience working in a remote call center environment and is...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met.Ensure a good relationship with our third party outsourced.Responsible of calibrating the service between external and internal customer care staff.Provide regular feedback and reports to Country head of customer care to ensure...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met.Ensure a good relationship with our third party outsourced.Responsible of calibrating the service between external and internal customer care staff.Provide regular feedback and reports to Country head of customer care to ensure...

**Role**: - Assistant Operation Manager - Contact Center / BPO **Responsibilities**: - Manage day to day contact center & BPO operations. - Hiring, training, coaching, and leading teams as they provide support for customers. - Plan staffing based on call volume trends. Makes corrections if needed. - Transition new projects. - Handle multiple projects in...

**Training & Quality** **Location** - Dubai, United Arab Emirates*** Job Title: Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) **Job Description**: PREFERRED CANDIDATE QUALIFICATIONS - CURRENTLY AVAILABLE IN THE UAE. - CAN JOIN IMMEDIATELY. Without your expertise, the management team may not understand where it’s going wrong and...

Summary:Theremote Call Center Representative works in a high volume fast-pacedenvironment handling inbound and outbound calls (no cold calling)for customers seeking a commercial insurance quote for their smallbusiness.The ideal candidate has a minimum oftwo (2) years of customer support experience working in a remotecall center environment and is comfortable...

JOB QUALIFICATIONS & REQUIREMENTSMinimum of 1 year in a call center or high-volume phone positionGood verbal and written communication skills Dependable and able to adhere to scheduleEffective problem-solving skillsEffective listening skills–Customer service orientationAttention to detailAbility to work effectively in a high volume and sometimes...