Customer Care Executive

3 weeks ago


Dubai, United Arab Emirates Mondial Group Full time

Open Position : Customer Care Executive

Gender : Females only

Job Location : Dubai

Job Description : 1.Conducting customer satisfaction surveys to understand what areas of the company's services need improvements

2.catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.

dealing with customer issues and churning out an easy-to-follow solution

managing payment and delivery of customer orders.

5.Helping customers choose the right product for their requirements and budget

handling customer concerns and complaints in a timely manner

informing customers of upcoming promotions or deals

establishing a positive rapport with all clients and customers in person or via phone

6.Fixing appointments based on the availability of customers and clients

Pay: AED2,000.00 - AED3,500.00 per month

Ability to Commute:

- Dubai (required)



  • Dubai, United Arab Emirates Al Haktur IT Solutions Full time

    We are seeking a dedicated and enthusiastic Customer Care Executive to join our team at Al Haktur IT Solutions in Dubai. As a Customer Care Executive, you will be the primary point of contact for our valued customers, ensuring a positive and satisfying experience with our products and services. **Responsibilities**: - Provide exceptional customer service...


  • Dubai, United Arab Emirates L'Oreal Full time

    **GENERAL DESCRIPTION** Be the privileged interlocutor of clients within the Customer Service and ensure the complete execution of the order-to-cash cycle. **DUTIES AND RESPONSIBILITIES** - Establish a personalized relationship with the client in order to optimize the service level, but also with commercial, finance, supply chain teams to ensure smooth...


  • Dubai, United Arab Emirates Medstar Healthcare LLC Full time

    **Job Description**: Criteria for the job: 1. Should have 2-3 years of relevant customer care experience. 2. Should have high school diploma or equivalent. 3. Must have an **Healthcare background.** 4. Must have excellent verbal, written and interpersonal skills. 5. Should be fluent in English, other languages is a plus. 6. Must be a Arabic speaker 7....


  • Dubai, United Arab Emirates VLCC Wellness International Full time

    **Preferred female for this position** Appointment Management The Appointment Management for the respective center is a key responsibility of the CCE, details include the following: ❖ To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are...

  • Tele Sales

    2 weeks ago


    Dubai, United Arab Emirates Best Printing Press Full time

    **Tele Sales/Customer Care Executive (Tagalog Speaker)** **Responsibilities** - Attracts potential customers by answering product and service questions. - Suggesting information about products and services. - Process orders & sending quotations. - Coordination with Designers, Production & Logistics Team. - Prepare correspondences and fulfill customer needs...

  • Associate Executive

    5 days ago


    Dubai, United Arab Emirates Talent First HR Consultancies co. Full time

    We are seeking to hire **"Associate Executive - Customer Care”** **to serve for Mega Real Estate. **To attend all customer requests/queries and provide high quality customer service ensuring customers’ needs are satisfied; whilst maintaining company standards and complying with policies and procedures. **Key Responsibilities and Tasks**: **Job...

  • Customer Care

    Found in: Talent AE 2A C2 - 3 weeks ago


    Dubai, United Arab Emirates Noops Full time

    Company Overview:Join the NOOPS team in the vibrant business landscape of the UAE! NOOPS is a leading digital transformation company committed to helping businesses succeed in the digital age. We pride ourselves on providing innovative solutions and exceptional service to our clients. As we expand our operations in the UAE, we are seeking dedicated...

  • Associate Executive

    2 days ago


    Dubai, United Arab Emirates Talent First HR Consultancies co. Full time

    We are seeking to hire **"Associate Executive - Customer Care”** **to serve for Mega Real Estate. **To attend all customer requests/queries and provide high quality customer service ensuring customers’ needs are satisfied, whilst maintaining company standards and complying with policies and procedures. **Key Responsibilities and Tasks**: **Job...

  • Customer Care

    5 days ago


    Dubai, United Arab Emirates Royal Avenue Investments Full time

    Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

  • Customer Care Officer

    Found in: Talent AE C2 - 2 weeks ago


    Dubai, United Arab Emirates Allianz Partners Full time

    SUMMARY:The main duty of an Customer Care Unit Officer is to respond to communication inquiries / complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service....


  • Dubai, United Arab Emirates Fun Tour LLC Full time

    As an Operational Specialist - Customer Care in a tourism company, your primary responsibility is to ensure exceptional customer service and smooth operational functioning. You will play a crucial role in handling customer inquiries, resolving issues, and coordinating various operational aspects to deliver a seamless experience for travelers. Your role will...


  • Dubai, United Arab Emirates Hireget Full time

    **About us**: At Hireget, we redefine success in talent solutions. As a premier consulting firm, we specialize in Executive Search, Staff Management, and Training & Development. **Responsibilities**: - Listen actively to customer concerns and provide appropriate solutions or assistance. - Handle customer complaints with empathy and professionalism, aiming...


  • Dubai, United Arab Emirates Capture Desert Full time

    We are looking for a dedicated Customer Care Specialist who excels in English communication, both verbal and written and possesses the ability to handle customer queries with patience and professionalism. The responsibilities for this role include: - Providing exceptional customer service by attending to inquiries and resolving issues promptly and...


  • Dubai, United Arab Emirates CAREEM Full time

    Daily monitoring of customer complaints both Voice & Non-voice, providing support wherever needed such as attending escalations directly from the care team; reporting valuable insights and any vital or critical information or situation to relevant teams. .Collaborate with cross functional teams( bike operations, product, engineering, marketing etc) to...

  • Customer Care Representative

    Found in: Whatjobs AE C2 - 2 weeks ago


    dubai, United Arab Emirates Siemens Dubai Full time

    The job posting is outdated and position may be filledResponsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...


  • Dubai, United Arab Emirates NADIA Global Full time

    One of our Chemical Trading clients is looking for an **Customer Service Executive** for International Trade In logistics with minimum 3 years of experience. **Responsibilities**: - Responsible of tracking all Sales orders and their status to plan deliveries - Responsible of following up with Sales Managers to plan the deliveries and to help with SO...

  • Customer Care Representative

    Found in: Whatjobs AE C2 - 2 weeks ago


    dubai, United Arab Emirates Siemens Dubai Full time

    The job posting is outdated and position may be filled Responsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...

  • Customer Care Operations Manager Jobs in Dubai PMI

    Found in: Whatjobs AE C2 - 2 weeks ago


    dubai, United Arab Emirates Philip Morris International Full time

    1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAEDescription:As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets.Job...

  • Customer Care Manager

    Found in: Whatjobs AE C2 - 2 weeks ago


    dubai, United Arab Emirates Chalhoub Groups Full time

    Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

  • Customer Care Manager

    Found in: Whatjobs AE C2 - 2 weeks ago


    dubai, United Arab Emirates Chalhoub Groups Full time

    Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...