Customer Care Operations Manager Jobs in Dubai PMI
3 weeks ago
Champion Omni-channel care and a consistent customer experience across all consumer touchpoints (Web, Email, Social, CSC, F2F) Lead development and localization of operational care fit for Omni-channel B2C use.Focus on Digital Care strategy and solutions to increase service quality and reduce service costs.Lead market product care practices and governance which enhance customer satisfaction while creating efficiencies and minimizing costs
Job Requirements:
College / university degree. MBA would be an assetExperience in managing a customer care team and strategic customer care programs preferably in FMCG, Logistics, or Telecommunications industryPrevious experience in handling and analyzing sensitive/confidential information from varied sourcesPlanning & organization experience with strong problem solving & analytical skills
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Car Care Operation Manager- Arabic Speaker
4 weeks ago
Dubai, United Arab Emirates D Luxe Car Care Full timeEnsuring the successful and effective management of the operations of D Luxe Car Care, along with managing the needs of the stakeholder. The Operations Manager is expected to analyze space and employee requirements and monitor process workflow, and to ensure that a safe and healthy work environment is maintained. - Design, manage and improve strategic and...
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Pmi-pba Instructor
4 weeks ago
Dubai, United Arab Emirates Winnex Training Center Full timeRole: PMI-PBA Instructor Qualification: Bachelor's Degree, PMI-PBA Certified, Minimum 5 years experience in Business Analysis / Project Management **Job Types**: Full-time, Permanent **Salary**: AED2,000.00 - AED3,000.00 per week Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) Application...
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dubai, United Arab Emirates Philip Morris International Full timePMI Careers | Manager Web Activation Jobs in Dubai1- Manager Web ActivationJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Identify key website metrics that will help in the delivery of business objectives and build the vital roadmap and formulate the optimization strategy that will help towards the achievement of said KPIs.Lead the Conversion Rate...
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Strategic Accounts Customer Care Manager- Dubai
4 weeks ago
Dubai, United Arab Emirates CMACGM Full timeLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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dubai, United Arab Emirates Philip Morris International Full timeManager Digital Program Delivery Jobs in Dubai | PMI Jobs1- Manager Digital Program DeliveryJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Planning and ensuring the successful delivery of Digital activities for our audiences. Lead business interface and defining, in partnership with the other Digital Managers, by aligning the overall intention and...
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dubai, United Arab Emirates Clinic Manager Full time1- Clinic ManagerJob: Full TimeLocation: Dubai, UAEDescription:To manage and monitor Clinic operations and enhance the Clinic service offering by building a strong referral base aimed at sustainable business growth and developmentJob Responsibilities:To effectively and efficiently manage the teamManage all financial processes and practices within the Clinic...
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Pmi-rmp Instructor
4 weeks ago
Dubai, United Arab Emirates Winnex Training Center Full time**PMI-RMP Instructor** - PMI-RMP Certified - 5 Years Teaching Experience **Job Type**: Part-time **Salary**: AED5,000.00 - AED8,000.00 per month Expected hours: 30 - 60 per week
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Customer Care Agent
4 weeks ago
Dubai, United Arab Emirates RAD Holiday Homes Full timeJoin Our Team! Customer Care Agent Position Available Are you passionate about providing exceptional customer service? Do you thrive in a dynamic, multi-cultural environment? If so, RAD Holiday Homes invites you to be part of our team as a Customer Care Agent! Company Overview: RAD Holiday Homes is a leading DTCM licensed Operator for short-term rentals in...
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Customer Care Manager
3 weeks ago
dubai, United Arab Emirates Chalhoub Groups Full timeResponsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...
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Customer Care Executive
6 days ago
Dubai, United Arab Emirates Najma Consultancy Full time**NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 4 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a Customer Care Executive who will be responsible to provide exceptional customer service to clients seeking information, assistance, and support related to our...
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Operation Manager
3 weeks ago
Dubai, United Arab Emirates Sapphire home health care Full timeHome care Operation manager Providing great leadership and direction to the Senior team, with an absolute focus on care quality, consistency, compliance, and commercial success through resident and relative satisfaction and team engagement and retention. Contributing to the operational strategy to ensure occupancy growth and cost...
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dubai, United Arab Emirates NMC Healthcare Full timeCustomer Care Supervisor Jobs in Dubai UAE 2023 | NMC HealthcareFor More Top Organization Jobs Click HereDescription:Care Supervisor Required Develop optimal relationships and provide customer care service for all assigned tasks Daily feedback given to Manager:/Job Responsibilities:Indulge in Customer care activities outside the reception.Ensure that...
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Assistant Manager-PMIS Business Transformation
3 weeks ago
dubai, United Arab Emirates Culture Recruitment Group Full timeA university degree in Computer systems 5+ years relevant experience in PMIS system (preferably PMWeb) Very good understanding of PMIS (Preferably PMWeb) System Very good understanding of construction project lifecycle Experience supporting PMIS projects implementation – Preferably PMWeb Experience in developing and conducting Trainings on PMIS...
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dubai, United Arab Emirates Philip Morris International Inc. Full timeManager E-Commerce Jobs in Dubai | PMI Careers UAEDescriptionAs Manager E-Commerce, you will have the opportunity to contribute in establishing IQOS, our heat-not burn product, as an experience brand across the GCC markets by building and sustaining successful commercial relationships with digital partners and by driving online sales for B2C...
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Customer Care Representative
3 weeks ago
dubai, United Arab Emirates Siemens Dubai Full timeThe job posting is outdated and position may be filledResponsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...
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dubai, United Arab Emirates Chalhoub Group Full timeCustomer Care Consultant Jobs in Dubai | Chalhoub CareersDescription:Our Customer Care Consultant is primarily customer experience oriented and will be involved in creating and building relationship with our customers through managing their enquiries, waiting list, preferences, etc. Most importantly, our Consultant will provide exceptional service levels to...
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dubai, United Arab Emirates The Emirates Group Full time1- Agile Delivery ManagerJob: Full TimeLocation: Dubai, UAEDescription:The Agile Delivery Manager is responsible for planning, leading, organising and motivating scrum teams either within a Release Train or outside to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to end users and customers. The...
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Customer Care Executive
4 weeks ago
Dubai, United Arab Emirates Mondial Group Full timeOpen Position : Customer Care Executive Gender : Females only Job Location : Dubai Job Description : 1.Conducting customer satisfaction surveys to understand what areas of the company's services need improvements 2.catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. dealing...
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dubai, United Arab Emirates PLUM JOBS Full timeEvents Technical Production Manager Jobs In Dubai | PLUM JOBSApply Also Senior Associate Jobs In Abu Dhabi | Michael PageOur client is a well-established boutique events agency specializing in high-end and luxury weddings, parties and corporate events.We are hiring a UAE experienced events production manager from the events AV, lighting, sound and rigging...
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Customer Care Manager
3 weeks ago
dubai, United Arab Emirates Chanel Dubai Full timeThe job posting is outdated and position may be filledResponsibilities:• Solve operational issues• Adapt the organization to the needs and to the evolution of all the parameters• Organize the team according to the flows, channels, expertise• Build reporting dashboards (aligned with the one of Europe)• Analyze results then explain the gaps and...