Customer Care
2 months ago
Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
**Salary**: AED3,000.00 - AED3,500.00 per month
**Experience**:
- Customer Care: 2 years (required)
**Language**:
- Arabic fluently (required)
- English fluently (required)
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