Customer Care Manager

Found in: Whatjobs AE C2 - 1 week ago


dubai, United Arab Emirates Chalhoub Groups Full time

Responsibilities:
• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills
• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support
• Analyze data and provide insights to improve the Customer Care strategy for the organization
• Coordinate the creation of scripts and troubleshooting guides to ensure a standardized high-quality customer service
• Create a Customer Care annual plan that ensures high levels of customer service and professionalism

Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that each candidate finds a job they enjoy. Dr.Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and find thousands of opportunities globallyOur platform gives you the flexibility you need to thrive in today's market by allowing you to apply for all different kinds of jobs, whether they are full- or part-time, remote or on-site.

#J-18808-Ljbffr
  • Customer Care Manager

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates Chalhoub Groups Full time

    Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

  • Customer Care

    Found in: Talent AE 2A C2 - 3 weeks ago


    Dubai, United Arab Emirates Noops Full time

    Company Overview:Join the NOOPS team in the vibrant business landscape of the UAE! NOOPS is a leading digital transformation company committed to helping businesses succeed in the digital age. We pride ourselves on providing innovative solutions and exceptional service to our clients. As we expand our operations in the UAE, we are seeking dedicated...


  • Dubai, United Arab Emirates Najma Consultancy Full time

    **NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 3 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a customer care executive who will be responsible for providing exceptional customer care to the clients to drive business growth. They must be able to handle...

  • Customer Care

    4 days ago


    Dubai, United Arab Emirates Royal Avenue Investments Full time

    Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

  • Car Care Manager

    2 weeks ago


    Dubai, United Arab Emirates menzerna car care Full time

    To join immediately We are looking for car care manager center. Experience in the same field is must. Only Arabic Speaker SEND CV BY WHATSAPP : 0504497360 Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)


  • Dubai, United Arab Emirates D Luxe Car Care Full time

    Ensuring the successful and effective management of the operations of D Luxe Car Care, along with managing the needs of the stakeholder. The Operations Manager is expected to analyze space and employee requirements and monitor process workflow, and to ensure that a safe and healthy work environment is maintained. - Design, manage and improve strategic and...


  • Dubai, United Arab Emirates UNIREMYA HOME CARE Full time

    As a Home Care Coordinator at UNIREMYA HOME CARE, you will play a vital role in ensuring the smooth operation and delivery of home care services to our clients. You will be responsible for managing and coordinating the scheduling and assignments of caregivers, conducting client assessments, developing care plans, communicating with clients and their...

  • Customer care executive

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates Zapegg Full time

    Seeking a Customer care executive to join our Guest Relations department. As a Customer care executive, you will play a vital role in ensuring our guests have an exceptional experience.Job ResponsibilitiesAnswer to, record, forward and address all guest inquires (complains, requests, questions);Record support tickets, coordinate with appropriate department...

  • Customer care executive

    Found in: Talent AE 2A C2 - 3 weeks ago


    Dubai, United Arab Emirates Zapegg Full time

    Seeking a Customer care executive to join our Guest Relations department. As a Customer care executive, you will play a vital role in ensuring our guests have an exceptional experience.Job ResponsibilitiesAnswer to, record, forward and address all guest inquires (complains, requests, questions);Record support tickets, coordinate with appropriate department...

  • Customer Care Service

    10 hours ago


    Dubai, United Arab Emirates Capture Desert Full time

    We are looking for a dedicated Customer Care Specialist who excels in English communication, both verbal and written and possesses the ability to handle customer queries with patience and professionalism. The responsibilities for this role include: - Providing exceptional customer service by attending to inquiries and resolving issues promptly and...

  • Customer Care Officer

    Found in: Talent AE C2 - 1 week ago


    Dubai, United Arab Emirates Allianz Partners Full time

    SUMMARY:The main duty of an Customer Care Unit Officer is to respond to communication inquiries / complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service....


  • Dubai, United Arab Emirates Al Haktur IT Solutions Full time

    We are seeking a dedicated and enthusiastic Customer Care Executive to join our team at Al Haktur IT Solutions in Dubai. As a Customer Care Executive, you will be the primary point of contact for our valued customers, ensuring a positive and satisfying experience with our products and services. **Responsibilities**: - Provide exceptional customer service...


  • Dubai, United Arab Emirates "BD SELECT" Full time

    We are looking for our client in food industry a Customer Care AssistantThe role Processing partner orders through email and phone determining delivery time method of transportation depending on product availability promotions seasonality order optimization (upsell) sales policy and import rules. Update partners on order changes (lead time product...

  • Customer Care Operations Manager Jobs in Dubai PMI

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates Philip Morris International Full time

    1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAEDescription:As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets.Job...


  • Dubai, United Arab Emirates Medstar Healthcare LLC Full time

    **Job Description**: Criteria for the job: 1. Should have 2-3 years of relevant customer care experience. 2. Should have high school diploma or equivalent. 3. Must have an **Healthcare background.** 4. Must have excellent verbal, written and interpersonal skills. 5. Should be fluent in English, other languages is a plus. 6. Must be a Arabic speaker 7....


  • Dubai, United Arab Emirates Fun Tour LLC Full time

    As an Operational Specialist - Customer Care in a tourism company, your primary responsibility is to ensure exceptional customer service and smooth operational functioning. You will play a crucial role in handling customer inquiries, resolving issues, and coordinating various operational aspects to deliver a seamless experience for travelers. Your role will...

  • Customer Care Operations Manager Jobs in Dubai PMI

    Found in: Talent AE 2A C2 - 3 weeks ago


    Dubai, United Arab Emirates Philip Morris International Full time

    1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAEDescription:As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets.Job...

  • Customer Care Representative

    Found in: beBee S AE - 4 weeks ago


    Dubai, United Arab Emirates Boston Scientific Corporation Full time

    b' Customer Care Representative Boston Scientific\'s hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist. Remote Eligible: Hybrid Onsite Location(s): Dubai, AE ...

  • Customer Care Operations Manager Jobs in Dubai PMI

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates Philip Morris International Full time

    1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAE Description: As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets. Job...


  • Dubai, United Arab Emirates Seekers Consultancy Full time

    **Responsibility** - Requires 1-2 GCC years of logistics exp. - Ability to work effectively in a team environment. - Strong customer service approach to dealing with people at all levels internal and external. - Customer information entry in tracking system. - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone...