Key Account Manager

6 months ago


UAE, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
The primary purpose of a Sales Accounts Manager is to drive revenue growth and client retention by managing key customer relationships, identifying, and pursuing sales opportunities, and ensuring customer satisfaction.This role involves developing strategic account plans, addressing client needs and concerns, and collaborating with other departments to deliver cohesive service. Additionally, Sales Accounts Managers track and analyse sales performance, negotiate contracts, and stay informed about market trends to effectively communicate the value of the company's products or services.

**What you will do?**
- Establish a positive first impression and build trust with new clients.
- Tailor interactions and solutions to meet the specific needs and goals of each client.
- Building and maintaining strong, long-term relationships with key accounts.
- Serving as the primary point of contact for clients.
- Meeting or exceeding sales targets and revenue goals.
- Consistently meet or exceed individual and team sales targets and revenue goals.
- Accurately forecast sales and revenue based on client potential and market conditions.
- Identify opportunities to expand the company’s footprint within existing accounts through additional products or services
- Identifying opportunities for upselling and cross-selling within existing accounts
- Recognize and pursue new market segments or industries where the company's offerings can be beneficial.
- Developing and implementing strategic account plans.
- Conducting regular account reviews and performance assessments
- Stay informed about competitors’ offerings and strategies to effectively position the company's products.
- Tracking and reporting on key sales metrics and account status.
- Analyzing sales data to identify trends and areas for improvement.
- Establish work schedules. Supervise staff. Monitor and evaluate performance in partnership with the HR.
- Effectively lead the team
- Lead, coach, develop and motivate staff to achieve their potential and increase their effectiveness and contribution

**Required skills to be successful**
- Critical thinking and problem-solving skills
- Planning and organizing
- Decision-making
- Communication skills
- Persuasiveness
- Influencing and leading
- Delegation
- Team work
- Negotiation
- Conflict management
- Adaptability
- Stress tolerance

**What qualifies you for the role**
- 10- 15 years of experience managing large multiple fire protection Projects, preferably in the GCC.
- An electrical/ mecahnical engineering degree
- Excellent knowledge of Contract Conditions, Health and Safety Regulations, Local Authorities Requirements for the Projects.
- Conversant with International Standards and specifications for construction, ISO Standards**.**:

- Solid management capabilities to lead the sales team

**About Al-Futtaim Engineering & Technologies**
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.

These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.


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