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Salon Customer Service Supervisor
4 weeks ago
Duties include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. Responsible for our salon’s day-to-day operations, we would like to meet you.
Ultimately, you’ll help boost client satisfaction and increase our revenues.
**Responsibilities**:
- Oversee daily salon operations
- Hire and train beauticians, as needed
- Organize employees’ shifts, considering peak times and seasonality
- Order beauty products and replenish stock
- Arrange for regular maintenance services for all equipment
- Ensure all beauty treatments meet high quality standards
- Maintain staff records and working schedules
- Promote services, products and discounts on social media
- Receive payments from clients and track all transactions
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
- Run online competitions and offer discount packages to attract new customers
Requirements and skills
- Proven work experience as a Beauty Salon Manager or similar role
- Good knowledge of beauty treatments and products (e.g. for skin care)
- Basic bookkeeping knowledge
- Excellent organizational skills
- Ability to handle customers’ requests and complaints with grace
- BSc degree in Business Administration or relevant field
- Additional certification in Beauty Therapy or Cosmetology is a plus
Salary, Visa, Insurance and Accommodations will be provided by company.
Must be able to start immediately.
**Job Types**: Full-time, Permanent
**Salary**: From AED2,500.00 per month
COVID-19 considerations:
Staff members and clients are required to wear masks, wash their hands or use sanitizer. Our salons implements other safety measures for the employees and clients protection.
Ability to commute/relocate:
- Sharjah: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- Salon Supervisor: 1 year (required)
**Language**:
- Tagalog (required)
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