Salon Customer Service Supervisor
1 week ago
Ultimately, you'll help boost client satisfaction and increase our revenues.
Responsibilities:
- Oversee daily salon operations
- Hire and train beauticians, as needed
- Organize employees' shifts, considering peak times and seasonality
- Order beauty products and replenish stock
- Arrange for regular maintenance services for all equipment
- Ensure all beauty treatments meet high quality standards
- Maintain staff records and working schedules
- Promote services, products and discounts on social media
- Receive payments from clients and track all transactions
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
- Run online competitions and offer discount packages to attract new customers
- Proven work experience as a Beauty Salon Manager or similar role
- Good knowledge of beauty treatments and products (e.g. for skin care)
- Basic bookkeeping knowledge
- Excellent organizational skills
- Ability to handle customers' requests and complaints with grace
- BSc degree in Business Administration or relevant field
- Additional certification in Beauty Therapy or Cosmetology is a plus
Must be able to start immediately.
Job Types:
Full-time, Permanent
Salary:
From AED2,500.00 per month
Experience:
Customer Service: 2 years (required)
Language:
- Tagalog (required)
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