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Salon Manager

3 months ago

Sharjah, Sharjah, United Arab Emirates Consultancy of Dubai Full time
REQUIRE FOR A HIGH END BEAUTY AND WELLNESS GROUP (Salons)

Responsible for the overall performance, management, and growth of multiple salon locations within a designated area.

They provide leadership, guidance, and support to salon supervisor and staff to ensure consistent and exceptional service delivery, client satisfaction, and the achievement of business goals.


Key Responsibilities:

  • Oversee the daily operations of multiple salon locations, ensuring they run smoothly and efficiently.
  • Monitor and manage inventory, supplies, and equipment to meet the salon's operational needs.
  • Maintain cleanliness in adherence to brand standards.
  • Provide ongoing coaching, guidance, and performance evaluations to maintain a skilled and motivated team.
  • Address personnel issues, including disciplinary actions when necessary.
  • Foster a culture of exceptional customer service and client satisfaction across all salons.
  • Address client concerns or complaints, ensuring they are resolved effectively and promptly.
  • Implement strategies to enhance the overall client experience.
  • Set sales and performance targets for each salon location and monitor progress.
  • Ensure compliance with all relevant regulations, health and safety standards, and industry best practices.
  • Conduct regular quality audits to maintain high service standards.
  • Prepare and manage budgets for each salon location.
  • Control expenses, monitor financial performance, and identify costsaving opportunities.
  • Provide regular reports to senior management on the performance of salon locations.
  • Share key performance indicators, trends, and areas for improvement.

Qualifications:

  • Proven experience in salon or spa management, with a strong understanding of salon operations.
  • Demonstrated leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Strong business acumen and financial management skills.
  • Knowledge of industry regulations and safety standards.

Salary:
AED8, AED10,000.00 per month

Experience:

Salon Manager: 4 years (required)