Salon Customer Service Supervisor

6 months ago


Sharjah, United Arab Emirates Erick Trading Full time

Duties include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. Responsible for our salon’s day-to-day operations, we would like to meet you.

Ultimately, you’ll help boost client satisfaction and increase our revenues.

**Responsibilities**:

- Oversee daily salon operations
- Hire and train beauticians, as needed
- Organize employees’ shifts, considering peak times and seasonality
- Order beauty products and replenish stock
- Arrange for regular maintenance services for all equipment
- Ensure all beauty treatments meet high quality standards
- Maintain staff records and working schedules
- Promote services, products and discounts on social media
- Receive payments from clients and track all transactions
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
- Run online competitions and offer discount packages to attract new customers

Requirements and skills
- Proven work experience as a Beauty Salon Manager or similar role
- Good knowledge of beauty treatments and products (e.g. for skin care)
- Basic bookkeeping knowledge
- Excellent organizational skills
- Ability to handle customers’ requests and complaints with grace
- BSc degree in Business Administration or relevant field
- Additional certification in Beauty Therapy or Cosmetology is a plus

Salary, Visa, Insurance and Accommodations will be provided by company.

Must be able to start immediately.

**Job Types**: Full-time, Permanent

**Salary**: From AED2,500.00 per month

**Experience**:

- Customer Service: 2 years (required)

**Language**:

- Tagalog (required)



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