Salon Manager
7 months ago
REQUIRE FOR A HIGH END BEAUTY AND WELLNESS GROUP (Salons)
Responsible for the overall performance, management, and growth of multiple salon locations within a designated area. They provide leadership, guidance, and support to salon supervisor and staff to ensure consistent and exceptional service delivery, client satisfaction, and the achievement of business goals.
Key Responsibilities:
- Oversee the daily operations of multiple salon locations, ensuring they run smoothly and efficiently.
- Monitor and manage inventory, supplies, and equipment to meet the salon's operational needs.
- Maintain cleanliness in adherence to brand standards. - Provide ongoing coaching, guidance, and performance evaluations to maintain a skilled and motivated team. - Address personnel issues, including disciplinary actions when necessary.
- Foster a culture of exceptional customer service and client satisfaction across all salons.
- Address client concerns or complaints, ensuring they are resolved effectively and promptly. - Implement strategies to enhance the overall client experience.
- Set sales and performance targets for each salon location and monitor progress. - Ensure compliance with all relevant regulations, health and safety standards, and industry best practices.
- Conduct regular quality audits to maintain high service standards. - Prepare and manage budgets for each salon location.
- Control expenses, monitor financial performance, and identify cost-saving opportunities.
- Provide regular reports to senior management on the performance of salon locations.
- Share key performance indicators, trends, and areas for improvement.
Qualifications:
- Proven experience in salon or spa management, with a strong understanding of salon operations. - Demonstrated leadership and team management skills. - Excellent communication and interpersonal abilities. - Strong business acumen and financial management skills. - Knowledge of industry regulations and safety standards.
**Salary**: AED8,000.00 - AED10,000.00 per month
**Experience**:
- Salon Manager: 4 years (required)
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