Reservations Agent

18 hours ago


Sharjah, United Arab Emirates Emirates Grand Hospitality Full time

We are urgently looking for Reservations Agent to join our group. Interested applicants may send their updated CV with Photo. Only shortlisted applicants will be contacted by HR Department.

**Responsibilities**:

- Input, modify, or cancel phone reservations into the system directly and file accordingly
- Answer complaints regarding reservation and refer any problems to Reservations Manager.
- Answer inquiries and or promote hotel services and facilities.
- Answer questions on rates and room types availability.
- Performs any other duties that may be assigned from time to time by the management.
- Refer requests for extension or change of payment for in-house guests to Front Desk.
- Must have experience as Reservations Agent.

**QUALIFICATIONS**:

- With hospitality experience
- At least 2 year experience in Reservations
- Have knowledge in opera system
- Currently in UAE

**Job Types**: Full-time, Permanent

**Experience**:

- Hotel: 1 year (required)
- Hotel Reservations: 1 year (required)
- Opera System: 1 year (preferred)


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