Ticketing Agent
1 week ago
Handling independently all reservation queries
- Tactfully construct fares that are competitive and hence attractive to the client but also generates margin for the company
- Issue all kinds of tickets with assistance of senior ticketing agents and supervisors and be able to offer all the travel related products
- Confidently attend to all clients and be able to provide service that result in repeat business
- Proactively provide assistance to Line Manager and colleagues in all departmental business matters whenever called upon.
- Confidently attend to all clients and be able to provide service that result in repeat business
- Handle upset customer with courtesy and understanding
- Maintain the service standards and the operational procedures to Royal Jordanian
- Responsible and fully aware of the terms and conditions of the Service/Licensee/Franchise Agreements between Fronds Investments (or its subsidiaries) with the parties involved.
- Any other reasonable duties / responsibilities that may be assigned by the Line Manager from time to time.
- Comply with all the Company’s Policies, Manuals and Procedures
Pay: AED4,000.00 - AED4,500.00 per month
**Education**:
- Diploma (required)
**Experience**:
- Knowledge of travelling software: 3 years (required)
- Reservation and Ticketing: 3 years (required)
Willingness to travel:
- 100% (required)
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