Reservations Agent
7 months ago
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a Reservations environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Reservations Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservation Agent
6 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeTwo years’ experience working for hotel as Reservation agent. - Strong organisation and time management skills - Proven ability to work efficiently in a demanding and fast paced environment - Computer proficiency in Word, Excel, PowerPoint, - Excellent written and oral communication skills - Offer consistently professional, friendly, warm and engaging...
-
Reservation & Ticketing Agent
5 months ago
Sharjah, United Arab Emirates Muhanna Tourism & Travels Full timeJob Summary: The Ticketing Agent + Customer Service Representative plays a crucial role in providing excellent customer service while efficiently managing ticketing processes. This position requires a combination of strong communication skills, attention to detail, and the ability to handle customer inquiries and ticketing transactions effectively. Key...
-
Reservations Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeProcessing payments and sendingconfirmation details to customers.Assistingand advising customers who may be choosing from a variety of traveloptions.Making reservations for customersbased on their various requirements and budgetaryallowances.Helping plan travel itineraries bysuggesting local tourist attractions and places ofinterest.
-
Reservation & Ticketing Agent
3 months ago
Sharjah, United Arab Emirates Somar Land Tours Full timeJob responsibilities are: - Hotel reservations - visa appointment booking - Ticket reservations Required skills and abilities: - Can understand and speak English - Can at least understand Arabic - Fast and efficient
-
Reservation agent ft
4 months ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeResponsibilities:Plandetails for travel including transportation, accommodation, andairlines.Work with clients to determine theirtraveling needs.Guide clients on theappropriate styles of transportation, travel dates, costs, andaccommodations.Manage large-scale eventsincluding conferences and retreats.Booktransportation and hotel reservations on behalf...
-
Ticketing Agent
5 months ago
Sharjah, United Arab Emirates Fronds Investments - Sharjah Full timeHandling independently all reservation queries - Tactfully construct fares that are competitive and hence attractive to the client but also generates margin for the company - Issue all kinds of tickets with assistance of senior ticketing agents and supervisors and be able to offer all the travel related products - Confidently attend to all clients and be...
-
Resrvation Agent
6 months ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**Job Number** 24044596 **Job Category** Reservations **Location** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...
-
Hotel Receptionist/front Desk Agent
5 months ago
Sharjah, United Arab Emirates Georgia Avenue Investments 92 Full timeWelcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phones from prospective customers and guests, taking messages and delivering them - Completing administrative tasks such as filing and photocopying - Responding to requests for help and information - Providing concierge services,...
-
Front Desk Receptionist
5 months ago
Sharjah, United Arab Emirates Al Maha Suites Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
-
Front Desk Receptionist
5 months ago
Sharjah, United Arab Emirates Red Castle Hotel-Sharjah Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
-
Front Office Supervisor
6 months ago
Sharjah, United Arab Emirates Golden Sands Hotel & Residences Sharjah Full time**Skills Required**: - Must have previous supervisory level experience. - Must have excellent leadership skills. - Must be highly organized and results oriented. - Must be able to work under pressure in as fast - paced changing environment. - Must to be able to handle stressful situations in a calm and professional manner. - Must have strong interpersonal...
-
Front Office Receptionist
7 months ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent / Receptionist**: - Russian Speaker** Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent / Receptionist Russian Speaker to join Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents...
-
Front Office Receptionist
7 months ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent / Receptionist (Russian Speaking). Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent / Receptionist Russian Speaker to join Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents the...
-
Front Office Service Associate
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent / Receptionist Russian SpeakerAn exciting opportunity has arisen for a Front Office Agent / Receptionist Russian Speaker to join Occidental Sharjah Grand.Candidates with at least 2-3 years of experience should apply.Preferably Russian speaking.The Front Office Agent - Receptionist represents the hotel to the guest throughout all stages of...
-
Guest Service Agent
2 months ago
Sharjah, United Arab Emirates The Act Hotel Full time**Key Responsibilities**: - **Guest Interaction & Assistance**: - Greet guests warmly upon arrival and during their stay. - Assist guests with check-in and check-out procedures, ensuring accurate and efficient registration and billing. - Handle inquiries about room availability, hotel facilities, and local attractions. - **Reservations & Room...
-
Front Office Receptionist
4 weeks ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full time 450 - 490Front Office Agent / Receptionist - Russian Speaker Occidental Sharjah GrandAl Khan St - Sharjah - United Arab EmiratesAn exciting opportunity has arisen for a Front Office Agent / Receptionist Russian Speaker to join Occidental Sharjah Grand.Qualifications:Candidates with at least 2-3 years of experience. Preferably Russian Speaking.The Front Office...
-
Front Office Coordinator
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent / Receptionist Job DescriptionAt Occidental Sharjah Grand, we are seeking a highly skilled and experienced Front Office Agent / Receptionist to join our team. The ideal candidate will be responsible for providing exceptional guest service, handling front desk duties, and ensuring a seamless stay for our guests.Key Responsibilities:Provide...