Hotel Reservation Agent
3 days ago
The Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates.
The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum occupancy.
**ESSENTIAL FUNCTIONS**
- Timely inputting of reservations received via mail, telephone, online bookings
- Processing reservations and input group rooming lists
- Answering the Reservations phone lines and assisting guests with booking their reservations while providing information on the hotel, room types and rates as well as information on activities and restaurant options in the surrounding area.
- Resolving any reservations issues including cancellations and changes.
- Securely processes credit card transactions for advance deposits.
- Monitoring and assessing business reports to accurately track future room availabilities
- Assist Front Desk Reception with other duties as needed.
**QUALIFICATIONS**
- Must have at least 3 years' experience in 5 Star Hotel as Reservation Agent
- College diploma or equivalent required.
- Must possess computer skills (i.e. Word, Excel, etc.); experience working with OPERA and RESERVE or similar systems.
- Requires a strong command of the English language to include speaking, reading and writing.
- Ability to multi-task.
- Attention to details is a must.
- A true desire to satisfy the needs of others in a fast paced environment.
- Must be able to work a flexible schedule including weekends and holidays.
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Sharjah: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Application Question(s):
- What is your Expected Monthly Salary?
- What is your Notice period to join?
- What type of UAE Visa do you have?
**Experience**:
- Reservation Agent in Hotel: 3 years (preferred)
**Language**:
- English Fluently (preferred)
-
Reservation Agent
3 weeks ago
Sharjah, United Arab Emirates Hotel Apartments Full timeTwo years’ experience working for hotel as Reservation agent. - Strong organisation and time management skills - Proven ability to work efficiently in a demanding and fast paced environment - Computer proficiency in Word, Excel, PowerPoint, - Excellent written and oral communication skills - Offer consistently professional, friendly, warm and engaging...
-
Reservation Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Hotel Apartments Full timeTwo years' experience working for hotel as Reservation agent. Strong organisation and time management skills Proven ability to work efficiently in a demanding and fast paced environment Computer proficiency in Word, Excel, PowerPoint, Excellent written and oral communication skills Offer consistently professional, friendly, warm and engaging service Keen...
-
Reservation Agent
3 weeks ago
Sharjah, United Arab Emirates The Act Hotel Full time**Company Description** The ACT Hotel is a luxurious five-star hotel located in Sharjah. Our mission is to deliver a genuine slice of Gulf culture coupled with legendary Arabian hospitality, meeting the needs of both business and leisure travelers. Our guests will love our spacious guest rooms, state-of-the-art facilities, and relaxing outdoor swimming...
-
Reservation Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates The Act Hotel Full timeCompany DescriptionThe ACT Hotel is a luxurious five-star hotel located in Sharjah. Our mission is to deliver a genuine slice of Gulf culture coupled with legendary Arabian hospitality, meeting the needs of both business and leisure travelers. Our guests will love our spacious guest rooms, state-of-the-art facilities, and relaxing outdoor swimming pool.Role...
-
Reservations Agent
2 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
2 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Hotel Reservation
3 weeks ago
Sharjah, United Arab Emirates Aoudi Consultants FZE Full timeThe Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates. The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...
-
Reservations Agent
3 months ago
Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservations Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates HILTON Full timeAs a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly,...
-
Hotel Reservation
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Aoudi Consultants FZE Full timeThe Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates.The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...
-
Reservation Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Aoudi Consultants Full timeThe Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates.The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...
-
Reservation Agent
1 month ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full time**Reservation Agent can speak Russian.** We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **KEY RESPONSIBILITIES**: - Processes reservations by...
-
Reservation Agent
4 weeks ago
Sharjah, United Arab Emirates Hotel Apartments Full timeQualifications: - Female below 35 years old - Must be present in UAE and willing to be relocated in Sharjah - Minimum of 1 year of experience as sales coordinator in 4* hotel property. - Excellent communication and coordination skills. - Exceptional time-management and organisational skills. - Strong leadership and interpersonal skills. **SPECIFIC...
-
Reservations Agent
2 months ago
Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservations Agent
1 month ago
Sharjah, Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent plays a key role as the primary contact for room bookings at the hotel, influencing guests' decisions to stay at the property with top-notch service.Responsibilities:Convert inquiries into confirmed bookings swiftlyHandle sales inquiries positively to generate future leadsRecognize potential sales opportunitiesInteract with customers...
-
Reservations Agent
3 weeks ago
Sharjah, United Arab Emirates HILTON Full timeAs a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly,...
-
Reservation Agent
2 weeks ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeWe are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **KEY RESPONSIBILITIES**: - Processes reservations by mail, telephone, or central reservation...
-
Reservations Agent
3 weeks ago
Sharjah, United Arab Emirates HILTON Full timeAs a Reservation Agent, you will serve as thefirst line of inquiry for room reservations within the hotel. AReservation Agent is responsible for offering excellent customerservice, options, and other solutions to meet Guest and customerneeds. Specifically, a Reservations Agent will perform thefollowing tasks to the highest standards:Convert, quickly,...
-
Guest Service Agent Reservations
2 months ago
Sharjah, United Arab Emirates Rotana Hotel Management Corporation Full timeWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:• Offer...
-
Hotel Reservation
6 days ago
Sharjah, United Arab Emirates SRT Full timeCustomer Service: Provide exceptional customer service to guests by understanding their needs, preferences, and special requests. Address any concerns or issues related to reservations promptly and professionally. Room Availability and Inventory Management: Monitor room availability and manage the hotel's room inventory effectively. Coordinate with the...