Aftermarket Services Rep

2 weeks ago


Dubai, United Arab Emirates Caterpillar Full time

**Career Area**:Marketing / Sales / Product Support**:
**Join Us**

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs

**Job Purpose**:
To drive revenue and growth for the aftermarket solutions business (to incl. parts, service, worktools, reman) in line with industry strategy **in Al Bahar **territory, communicated targets and by following established sales processes focused on the end customer. This will be achieved in close collaboration with the respective dealer(s) where the incumbent under direction of ASR management will provide leadership, guidance, and counsel to optimize dealer’ sales force and sales processes effectiveness, in addition to leveraging opportunity management systems and processes to Caterpillar’s benefit, while recognizing and respecting independence of dealer.

J **ob Related Statistics - (Ranges are wide as they differ by industry allocated)**
- Annual Total Business Plan ($40M-45M)
- POPS-C - 30-35%
- Discretionary Sales Variance ($700K)
- Travel & Entertainment Budget ($20K)

**Job duties will include, but not limited to**:

- **Deliver on CI %STU growth business plan**:

- **Execute on the 5 key breakthroughs related to Rebuilds Top 14, CVA 4-10, Sales PSEs, Marketing PSE’s and eCommerce Activation.**:

- Deliver, in collaboration with the other verticals, to the annual total business plan for the assigned dealer territories (shared goal). Once an industry specific business plan will be developed, the accountability will move to such plan.
- In collaboration with assigned dealers develop and implement aftermarket solutions industry account plans for assigned high-opportunity customer accounts. Adopt and be an advocate for sales funnel management methods.
- Collaborate with industries to identify customer accounts for growth
- Develop aftermarket solutions growth opportunities & execute approved targeted marketing campaigns
- Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and deliver business plan.
- Drive regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.
- Track opportunity, participation and close rates and report VOC/VOD in the CRM system. Develop local action plans, leveraging CRM and Customer Insights, to attack lost sales.
- Seek understanding, document, and communicate internally on customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and other entities are aware of product & customer needs.
- Partner with dealers’ Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness.
- Identify and communicate opportunities for improving aftermarket solutions sales management, marketing and operational capabilities at assigned dealers.
- Drive customer connectivity as an enabler to business
- Interact with Caterpillar global or regional account management to achieve growth of aftermarket solutions goals with specific customers (as applicable).
- Keep up to date with industry trends, changing technology and market regulations in countries covered
- Manage the T&E budget
- Partner with & influence other internal parties to ensure general customer needs are met for an effective commercial relationship
- Understand Caterpillar’s business model and act within the business process guidance on review and approval for variance programs and commercial actions.

**Background/Experience**:

- This position requires a college or university degree or equivalent experience.
- At least 3 to 5 years prior experience in field assignments and have demonstrated the ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers.
- Incumbents will have demonstrated the ability to work on increasingly more complex assignments and provide direction to lower-level reps on project assignments.

**Competencies & Behaviours**:

- Incumbents must demonstrate the following competencies and behaviours:

- Technical knowledge
- A university degree
- Strong business acumen
- Proficient analytic tools user
- Industry knowledge (intermediate level)
- Intermediate knowledge of customer solutions (parts products, service offerings, solution offerings).
- Experience in sales & marketing areas.
- Experience in the markets/ industry he/she would be serving.
- Interpersonal skills and behaviours.
- Customer centric.
- Strong communication & presentation skills.
- Excellent influencing skills at all leve



  • Dubai, Dubai, United Arab Emirates Caterpillar Full time

    Aftermarket Services Rep Jobs in Dubai UAE 2023 | Caterpillar CareersFor More Top Organization Jobs Click HereDescription:Drive revenue and growth for the retail aftermarket business in line with CI Services Growth Strategy in multiple territories and communicate targets by following established sales processes focused on the end...


  • Dubai, Dubai, United Arab Emirates Caterpillar Inc. Full time

    SEM Aftermarket Sales Rep Jobs in Dubai | Caterpillar CareersPosition: SEM Aftermarket Sales RepTo drive revenue and growth for the SEM aftermarket solutions business (to incl. parts, service, work tools) in line with industry strategy in the assigned territory, communicated targets and by following established sales processes focused on the end...


  • dubai, United Arab Emirates Caterpillar Inc. Full time

    SEM Aftermarket Sales Rep Jobs in Dubai | Caterpillar CareersPosition: SEM Aftermarket Sales RepTo drive revenue and growth for the SEM aftermarket solutions business (to incl. parts, service, work tools) in line with industry strategy in the assigned territory, communicated targets and by following established sales processes focused on the end...


  • dubai, United Arab Emirates Caterpillar Inc. Full time

    SEM Aftermarket Sales Rep Jobs in Dubai | Caterpillar CareersPosition: SEM Aftermarket Sales RepTo drive revenue and growth for the SEM aftermarket solutions business (to incl. parts, service, work tools) in line with industry strategy in the assigned territory, communicated targets and by following established sales processes focused on the end...


  • Dubai, Dubai, United Arab Emirates Caterpillar Full time

    Career Area:Marketing / Sales / Product Support**:Your Work Shapes the WorldWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...


  • dubai, United Arab Emirates Caterpillar Dubai Full time

    Undercarriage Aftermarket Services Consultant Undercarriage Aftermarket Services ConsultantThe job posting is outdated and position may be filledResponsibilities :• This role is a key interface between Regional Sales teams, Industries and Product Groups.• Ensuring alignment between the Industries in terms of Aftermarket solutions and strategic plans.•...


  • Dubai, Dubai, United Arab Emirates Caterpillar Dubai Full time

    Undercarriage Aftermarket Services Consultant Undercarriage Aftermarket Services Consultant The job posting is outdated and position may be filled Responsibilities :• This role is a key interface between Regional Sales teams, Industries and Product Groups.• Ensuring alignment between the Industries in terms of Aftermarket solutions and strategic...


  • Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...


  • Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: **JOB PURPOSE**: Drive revenue and growth for the retail aftermarket business in line with CI Services Growth Strategy in multiple territories and communicate targets by following established sales processes focused on the end customer. This will be achieved in close collaboration with the respective...


  • Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**:Sales**: **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...


  • Dubai, Dubai, United Arab Emirates Caterpillar Full time

    Career Area:Marketing / Sales / Product Support**:JOB PURPOSE:Drive revenue and growth for the retail aftermarket business in line with CI Services Growth Strategy in multiple territories and communicate targets by following established sales processes focused on the end customer. This will be achieved in close collaboration with the respective dealer(s)...


  • Dubai, United Arab Emirates Spectrum Cleaning Services Full time

    We are currently looking for a talented **Sales & Customer Service Rep.** FULL TIME who has knowledge and experience in the **Cleaning Company** and is well-known about the areas here in Dubai who can easily be trained and can **start immediately**. **Responsibilities**: - Prospecting and Cold Calling to qualify new sales leads. - Achieving the daily sales...


  • Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...


  • Dubai, Dubai, United Arab Emirates As a registered user you will have access to CV registration and vacancy notification based on your Full time

    Aftermarket Sales Manager - Middle EastTo meet an exciting future for the Marine Industry, Kongsberg Maritime are looking for a highly motivated and determined Aftermarket Sales Manager to be responsible for a dedicated portfolio of customers in the Middle East.Global Customer Support (GCS) is a global function within Kongsberg Maritime, responsible for...


  • Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't...


  • Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes The World!** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about...


  • Dubai, Dubai, United Arab Emirates Caterpillar Full time

    Career Area:Marketing / Sales / Product Support**:Your Work Shapes The WorldWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...


  • Dubai, United Arab Emirates As a registered user you will have access to CV registration and vacancy notification based on your Full time

    **Aftermarket Sales Manager - Middle East** To meet an exciting future for the Marine Industry, Kongsberg Maritime are looking for a highly motivated and determined **Aftermarket Sales Manage**r to be responsible for a dedicated portfolio of customers in the Middle East. **Global Customer Support** (GCS) is a global function within Kongsberg Maritime,...


  • Dubai, United Arab Emirates cogniasal Full time

    **Position Summary** The job incumbent manages the business development activities within the company. Among these are the identification and definition of new business opportunities, the drive of strategic projects to increase market share with a focus on product range, new market fields, and business models. He/she monitors Sales and SKUs development...


  • Dubai, United Arab Emirates As a registered user you will have access to CV registration and vacancy notification based on your Full time

    At _**_Kongsberg_**_, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers._ The **Global Customer Support** is a global function within Kongsberg Maritime, responsible for selling the total...