Customer Service

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

Immediate Hiring Position: Sales & Customer Service Location: Baniyas Square, Dubai **Job Type**: Full-tim **Salary**: 4000-5000 AED **Responsibilities**: 3. Liaise with embassies, consulates, and relevant authorities to obtain necessary information and updates. 4.Provide excellent customer service by addressing inquiries, concerns, and providing...

**Job Types**: Full-time, Contract Contract length: 24 months Pay: AED3,000.00 - AED4,500.00 per month Application Question(s): - How many years of experience do you have in Dubai, UAE? **Experience**: - Customer service: 4 years (required)

**Job description** - Providing introductory information to new customers - Ensuring that customers are satisfied with services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer...

2. Obtain complete customer information and update the system database or ERP. 3. Coordinate with assigned Sales Executives as per customer account. 4. Prepare Service Job Cards & Parts Sales Queries accurately as per ERP fields required. 5. Coordinate with the assigned technician in getting inspection/ testing report for service jobs. 6. Identify part...

Provides help and advice to customers about available services. - Work closely with the team to oversee daily cargo requests and operations - Proactively recommend improvements to increase sales performance - Investigates and solve customers’ problems whilst working closely with the Head of Business Development. **Skills.Professional Requirements**: -...

**Role Description** Looking for **Female** Customer Service Representatives. The customer service representative will be responsible for interacting with clients and dealing with customer queries and complaints. The representative will also be responsible to understand and anticipate customer needs in order to provide them with the best possible...

Keep records of customer interactions, process customer accounts and file documents - Providing introductory information to new customers. Responsible for engaging with customers on behalf of their company. - Ensuring that customers are satisfied with products or services. - Letting customers or clients know about additional products or services. -...

**URGENT HIRING** **EXPERIENCED / FRESHERS CAN APPLY** **Customer Service + Hr Executive** Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

**Role Description** The customer service representative will be responsible for interacting with clients and dealing with customer queries and complaints. The representative will also be responsible to understand and anticipate customer needs in order to provide them with the best possible experience. **Languages** English Arabic **Qualifications** -...

A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. the first point of contact for any customer who has a question or an issue with...

Company: HHBM We are seeking a dedicated and proactive **Customer Service Representative** to join our team. In this role, you will be responsible for contacting customers to inform them about our services and handling various administrative tasks support our team. If you have **excellent communication skills**, **enjoy interacting with customers**, and...

As a Customer Service Representative, you will be the frontline ambassador for our company, providing exceptional service and support to our valued customers. Your role is vital in ensuring positive interactions, resolving inquiries, and fostering long-lasting relationships with our clientele. Here's a detailed description of your responsibilities: -...

Immediate opening - Joining on 1st September or before._ - Deliver a high level of customer service, displaying excellent language skills per client, for example, Bilingual in English or Arabic, written and oral. - Ensure that a high level of quality standard and attention to detail is applied throughout and that the correct information is obtained from the...

As a member of our customer service team, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience. Your friendly demeanor, strong communication skills, and ability to problem-solve will be essential in delivering exceptional service and maintaining customer...

**Issue Resolution**: Handle and resolve customer complaints, issues, and queries with empathy and professionalism. - **Order Management**: Process orders, returns, and exchanges according to company policies and procedures. - **Product Knowledge**: Maintain a thorough understanding of our products and services to offer informed recommendations and...

Develop the assigned Qualifier Call activities in order to maintain and grow profitable revenue. - Ensure adequate sales visibility through the use of Sales Lead reports, i.e. monthly reporting. - Manage the relationship between Direct Channels and Customer Service/ operations to ensure that business issues are identified and solved pro-actively. -...