Sales and Customer Service

5 months ago


Dubai, United Arab Emirates Najmat al hiba general trading Full time

Job Title: Sales and Customer Service Representative

**Responsibilities**:
1. **Sales Excellence**:

- Proactively identify and pursue sales opportunities to meet or exceed set targets.
- Engage with potential customers, understand their needs, and present tailored solutions.
- Effectively communicate product or service features and benefits to drive sales.

2. **Customer Relationship Management**:

- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall satisfaction.
- Build and maintain strong, positive relationships with clients through regular communication.
- Anticipate customer needs and recommend additional products or services as appropriate.

3. **Communication Skills**:

- Demonstrate excellent verbal and written communication skills to convey information clearly and persuasively.

4. **Team Collaboration**:

- Collaborate with internal teams to ensure seamless coordination between sales, customer service, and other departments.
- Share market insights and customer feedback to contribute to product/service enhancements.

5. **Documentation and Reporting**:

- Maintain accurate and up-to-date records of customer interactions, transactions, and sales activities.
- Generate regular reports on sales performance and customer feedback.

6. **Continuous Improvement**:

- Stay informed about industry trends, product knowledge, and competitors to enhance sales and service effectiveness.
- Seek opportunities for personal and professional development to contribute to the growth of the team.

Qualifications:

- Previous experience in sales and/or customer service preferred.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a collaborative team.
- Proven track record of meeting or exceeding sales targets.

If interested, please submit your resume and a cover letter detailing your relevant experience and how you can contribute to our team's success.

**Job Types**: Full-time, Permanent

**Salary**: AED1,500.00 - AED2,500.00 per month

**Experience**:

- customer service: 1 year (preferred)



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