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Warranty Officer

4 months ago

Dubai, United Arab Emirates IIQAF GROUP Full time
Our client, The Network Pro, is adding an IT Project Engineer to the team at their Anaheim office. This is an engaging, high-touch, client-facing position, taking the lead to plan, specify, deploy, support, and maintain the IT infrastructure, systems, and applications that run our clients’ businesses (Line of business apps, cloud resources, LANs, WANs, data centers, desktops, and mobile devices). Clients include the

Is this you?
Great with computers, polished with people, and loves working on a team?
Ready to take your technical skills to the next level?
Excited to use the spiffiest gadgets, gizmos, and practices available today?
Have an inner drive, a bit of an entrepreneurial spirit, and love impressing clients?
  • You’re passionate about working in and around technology and you’re looking for that fun, supportive environment where you can grow and succeed.
  • You’re professional, curious, and generous with your knowledge because you truly care about your clients and team members.
  • And you thrive on genuine appreciation and recognition for doing a great job
What you get:
  • Work split between a Home office and an open, collaborative workspace (with screaming-fast Internet) in Anaheim Hills, minutes away from great restaurants and local coffee shops, as well as onsite client work within best-in-class healthcare, finance, law firms, high-tech manufacturing/engineering operations, and non-profits throughout Southern California (Orange, San Diego, and Los Angeles Counties). No two days are the same – so the views are always changing
  • Full-time, permanent position with core hours M-F 8 am-5 pm, with some flex around those hours and occasional weekends
  • Competitive pay hourly pay, $30-36/hour based on experience, with overtime available
  • A complete benefits package with 401K and Paid Time Off (PTO)
  • Mileage reimbursement to client sites
  • Leadership and a team that values work-life balance
The Project Engineer is responsible for the analysis, design, implementation, and post-documentation of customer cloud and on-premises technology projects, as well as providing 3rd level technical assistance to the technology support team member when required. In addition, the Project Engineer must have the ability to understand the business impact of technology decisions within customers' networks and recommend the most comprehensive solution to meet the customers' business needs.

Technology Design and Implementation
  • Design and implementation at the network level: WAN and LAN connectivity, routers, firewalls, switches WLAN and security solutions
  • Design and implement private and public cloud solutions as well as traditional on premise server and application solutions for customers using technologies including VMware, Windows Server, Exchange Server, SQL, RDS, Citrix and other technologies within our service catalog.vice catalog.
  • Design and implement storage, backup, and disaster recovery solutions
  • Design and implement endpoint technology solutions including VDI, desktop migrations, tablet and wireless technologies for Windows, MAC, Android, and others
  • Travel to client sites and provide onsite service and support as necessary and provide on-call support as assigned
Project Management:
  • Review and optimize current project implementation methods to support business growth
  • Project Management on assigned projects, including coordination, scheduling, time keeping, and documentation
  • Attend and conduct internal and client meetings and manage client expectations
  • Provide presales support for customer technology solution requirements
  • Manage products and inventory relative to assigned project
Administration:
  • Perform system documentation on implemented technologies for the support team to have efficient means of post-implementation technical support documents
  • Perform research and testing of new technologies to remain nimble with emerging technologies
  • Document internal processes and procedures related to duties and responsibilities
Experience, Skills, Education, and Abilities:
  • 3+ years of experience in a network engineer role
  • 4-year degree in CIS or MIS and 4+ year work experience in information technology, or equivalent work experience
  • Strongly encouraged: 3+ years of experience as a project engineer with project management responsibilities
  • Certification in Microsoft, VMware, Cisco, CompTIA A+, CompTIA Network+, CompTIA Security+ or similar industry training program
  • Must have valid driver’s license & reliable vehicle
  • Able to lift, carry and move 40 pounds of computer equipment
The Network Pro:
Since 2003, The Network Pro has delivered proven managed technology solutions and superior IT consulting services. At The Network Pro, we prioritize people, foster relentless improvement, share a common mission and go the extra mile to create an amazing client experience. And we know that a company is only as good as its team members.

Our workplace culture depends on growth-minded colleagues and we demonstrate daily our commitment to TNP’s core values:
People Prioritizing People - Relentless Improvement - One Team One Mission - Today not Tomorrow - Amazing Client Experience