Warranty Officer

2 months ago


Dubai, United Arab Emirates The Emirates Group Full time

Job Purpose: Job Purpose

Diligent review and analysis of aircraft systems, powerplant, components, cabin maintenance along with Engineering Safety reports to identify maintenance spend that are qualified for claim under the scope of contractual warranty remedies and guarantees, commitment letters, modifications, or insurance.
Administration of the Claims Management function through timely submission claims, review of vendor dispositions, follow-ups against open claims, processing of credit notes and closure of claims.

In this role, you will:

- Review techlogs, light and heavy maintenance packages along with delay and incidents reports to identify aircraft/engine/component defects that are qualified for claim under the scope of standard warranty remedies, insurance, guarantees, commitment letters and other contractual provisions. Where applicable, concur with the Warranty Supervisor for the preparation of claims on maintenance activities qualified for insurance or third-party claim, collate costs for the release of Incident Cost Advise.
- Review Engineering Orders and Special Engineering Work cards to identify those that are claimable based on SB industry support, commitment letters and other contractual provisions. Define claimable cost elements industry support end dates along with critical analysis required during claim preparation and submission process. Review applicable defect Notices to maximize the warranty coverage For EO and SEWC that do not have industry support, discuss with Warranty Controller for further review with FTM (Fleet Technical Management)
- On scrap workflows routed to Warranty for approval, review the reason for removal and analyse the nature of defect. As appropriate or applicable, initiate claims or provide information on opportunities for availing warranty remedies, discounted replacement costs or recoveries through the insurance/ 3rd party damage process.
- Identify available guarantees applicable to aircraft components and engines. Conduct periodic reviews of component/system performance and maintenance cost elements and ensure compliance of reporting requirements. Where applicable, submit claims to recover undue maintenance cost or obtain replacement/loan components at no-charge to Emirates.
- As directed by the Warranty Controller, review technical problems highlighted by FTM (Fleet Technical Management), Boeing FTD or Fleet Team Resolution Process (FTRP) or Airbus Technical Follow Ups. Correlate to Emirates own experience and identify records of in-warranty failures and submit claims or defect 'notice? in order to reserve EK warranty rights against for technical resolutions, terminating fixes and relevant remedies.
- Review and qualify ?warranty referrals? from Repairs team. Initiate claims for cases whose disputes are contractually in nature.
- Oversee the completion of tasks assigned to the Warranty Supervisor and ensure that qualified maintenance activities are claimed within 45days. Generally, support and assist Warranty Controller with the day-to-day activities and addressing queries from external customers.
- Administration of the core function of Claims Management group through timely submission of claims, initial review of vendor dispositions to identify fully accepted claims or those that require review/ decision of Warranty Controller and/or claim initiator, consistent follow-up of open claims and identification of those that require escalation, processing of credit notes and closure of claims.

Qualifications & Experience: To be considered for the role, you must meet the below requirements:

- 5+ years in Engineering
- 12 Years schooling or equivalent
- Experience in Engineering. Purchasing. Planning.
- Thorough knowledge of inventory systems, models and principles of forecasting, materials management and purchasing.
- Familiar with of all corresponding repair, warranty, stores, inventory, technical, production and quality interfaces.
- Familiar with aircraft systems including maintenance philosophies, practices, policies and procedures.
- Industry experience in Supply Chain is preferable (Warehouse and Logistics, Repair management, Material Planning/Support & Inventory Control, Technical Purchasing).
- Aircraft maintenance spares purchasing experience is preferable. Airlines or MRO (Maintenance Repair Organization) work experience.


  • Warranty Officer

    5 months ago


    Dubai, United Arab Emirates ZC CONSULTING, UNIPESSOAL LDA Full time

    Warranty Officer- Establish warranty files - Check the warranty files of authorized repairers - Assess the requirements for contractual and commercial warranty services - Enter invoices and statements relating to damage. Credit the amounts related to the warranty service - Monitor the processing of warranty files, check the compliance of the file - Manage...

  • Warranty Officer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

    Job SummaryWe are seeking a highly skilled Warranty Officer to join our team at IIQAFGROUP. The successful candidate will be responsible for monitoring and maintaining the warranty process for all IIQAF certified programs.Key ResponsibilitiesReview warranty claims and ensure they meet the stated criteria.Follow up with clients to obtain necessary information...

  • Warranty Officer

    5 months ago


    Dubai, United Arab Emirates IIQAFGROUP Full time

    Monitor and maintain the warrantyprocess for all IIQAF certifiedprograms.Review warranty claims and ensurethey meet the stated criteria.Follow up withclients to obtain necessary information and documentation forwarranty claims.Maintain accurate records ofwarranty claims and resolutions.Analyzewarranty data to identify trends and areas...

  • Warranty Officer

    1 month ago


    Dubai, United Arab Emirates Talent Pal Full time

    Job Purpose: The Material Management Department, is dedicated to addressing complex aviation material needs with precision. Organized into specialized units: Cabin, IFE, Airframe, Engines, Inventory Control, and Operations Support, along with dedicated teams for Rotable Components and Outstation support, we ensure timely availability of spares and components...


  • Dubai, United Arab Emirates AGMC - GEELY Full time

    **Roles and Responsibilities** - Prepares, records, and submits warranty claims on a timely basis and perform all reconciliations. - Follows guidelines and operation based on WPPM. - Processes warranty claims with correct CS/CT/PFP through GWS for all the branches. - Ensures that all warranty documents are attached with job card before claiming (ie, Parts...


  • Dubai, United Arab Emirates ALSTOM Full time

    Req ID:469732 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...

  • Warranty Manager

    5 months ago


    Dubai, United Arab Emirates Hitachi Zosen Inova Full time

    Ensuring compliance with HSE requirements - Is aware of, implements and complies with HSE requirements relevant to the role - Ensure the contractual guarantee obligation towards the client - Processing of damage reports from the client and coordination of realization - Maintaining a constructive and cooperative relationship with the client and represent HZI...


  • Dubai, United Arab Emirates JENGAN LLC Full time

    To execute all sales and office co-ordination works, including attending to customers visiting the office. Prepare invoices, DO, packing list and other documents related to order execution. Regularly follow up the payments and arrange cheque collection thru' sales team Prepare reports related to total invoicing, stock of materials, payment collection,...

  • Purchasing Officer

    2 months ago


    Dubai, United Arab Emirates SamTech Group Full time

    **Job Summary**: Under the direction of the immediate supervisor, administers the operations of a store room. Receives, verifies, company orders. Provides information to and assists Accounts and Operations department. Prepares purchase requisitions. Maintains inventory. Maintains files and prepares reports. **Major Responsibilities**: - Processing of...

  • Procurement Officer Qs

    2 months ago


    Dubai, United Arab Emirates Brainstorm Human Resources Consultants Full time

    One of the leading Real Estate Developer is looking for a Procurement Officer who is certified purchase professional with experience in handling the purchase of all office materials, taking care of purchase requisition from the Engineering team and who has experience in taking off quantities and preparing BOQ. Should be good in vendor management,...

  • Service Loyalty

    5 months ago


    Dubai, United Arab Emirates Porsche Middle East Full time

    **Service Loyalty & Communications Manager**: If you make hearts beat faster, your own has to be in the right place. - **Code number**:J000011957 - **Entry level**:Professionals - **Location**:Dubai - **Organization**:Porsche Middle East **Tasks **Tasks**Tasks*** **Introduction to the role** As we continue to grow our business from strength to strength,...


  • Dubai, United Arab Emirates Boeing Full time

    Warehouse activities including,but not limited to: receipt, handling (manual and operation of loadshifting equipment including forklift truck), storage, packaging(including dangerous goods), dispatch and transportation ofmateriel; compilation of deployment kits; tracking of assets; anddisposal of materielInventory control,warranty and repair Induction and...

  • Head of After Sales

    2 months ago


    Dubai, United Arab Emirates Legend Holding Group Full time

    **Job Summary**: The Head of After Sales is responsible for leading and managing the after-sales operations, ensuring exceptional customer service, and maximizing customer retention. This role includes overseeing the service, parts, and warranty departments, developing strategies to enhance customer satisfaction, and driving revenue from after-sales...

  • Procurement Officer

    2 months ago


    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: The Procurement department ensures efficient outsourcing and contracting of all aircraft-related commodities, including fleet, power plants, and equipment. Organized by commodity lines such as avionics, power plants, and airframe systems, we collaborate with engineering, finance, legal, and insurance teams to meet business needs with optimal...

  • Procurement Officer

    2 months ago


    Dubai, United Arab Emirates The Emirates Group Full time

    **Job Purpose: Procurement D** **epartment ** ensures efficient outsourcing and contracting of all aircraft-related commodities, including fleet, power plants, and equipment. Organized by commodity lines such as avionics, power plants, and airframe systems, we collaborate with engineering, finance, legal, and insurance teams to meet business needs with...

  • Procurement Officer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    The American University in the Emirates is seeking a highly skilled Procurement Officer to join its team. The successful candidate will be responsible for sourcing, purchasing, and managing the procurement process for goods and services necessary for maintaining the university's facilities.Key Responsibilities:Request reviews and recommend supplier...

  • Service Manager

    1 month ago


    Dubai, United Arab Emirates NEWMATIC INTERNATIONAL FZCO - DUBAI Full time

    We are urgently hiring a **SERVICE MANAGER **for the **NEWMATIC GROUP** in **Dubai**, Jabel Ali Freezone. We, Newmatic Group a Trading Company established in 1993 deal with the high-level Trading of Commercial Laundry Equipment, and we are one of the Leading world-class Laundry Equipment suppliers & Laundry Solutions providers in the entire Middle East. We...

  • Maintenance Manager

    1 month ago


    Dubai, United Arab Emirates NEWMATIC INTERNATIONAL FZCO - DUBAI Full time

    We are urgently hiring a **MAINTENANCE MANAGER **for the **NEWMATIC GROUP** in **Dubai**, Jabel Ali Freezone. We, Newmatic Group a Trading Company established in 1993 deal with the high-level Trading of Commercial Laundry Equipment, and we are one of the Leading world-class Laundry Equipment suppliers & Laundry Solutions providers in the entire Middle East....

  • Procurement Officer

    5 months ago


    Dubai, United Arab Emirates American University In the Emirates (AUE) Full time

    The American University in the Emirates is looking for an excellent Procurement Officer to join its team. The Procurement Officer is responsible for sourcing, purchasing, and managing the procurement process for goods and services necessary for maintaining the university's facilities. **Qualifications & Education** - Bachelor's degree in a related field...

  • Procurement Officer

    2 months ago


    Dubai, United Arab Emirates American University In the Emirates (AUE) Full time

    The American University in the Emirates is looking for an excellent Procurement Officer to join its team. The Procurement Officer is responsible for sourcing, purchasing, and managing the procurement process for goods and services necessary for maintaining the university's facilities. **Salary Range & Benefits: AED 6,000 & Additional...