Warranty Manager

6 months ago


Dubai, United Arab Emirates Hitachi Zosen Inova Full time

Ensuring compliance with HSE requirements
- Is aware of, implements and complies with HSE requirements relevant to the role
- Ensure the contractual guarantee obligation towards the client
- Processing of damage reports from the client and coordination of realization
- Maintaining a constructive and cooperative relationship with the client and represent HZI interests in such a way that the project is economical for HZI
- Reporting the project status and progress to the management on a regular basis
- Coordination of annual maintenance with the clients/partners and internal departments
- Ensuring the flow of information within the organisation and bringing about solutions to problems
- Leading regular client meetings
- Active claim management
- Ensuring exchange of experience (feedback from project) with product managers
- Handover of the project to the service
- Actively identifying and initiating follow-up business

**Qualifications**:

- Higher technical qualification with over 10 years of experience in large complex industrial warranty management.
- Providing technical guidance to people with different tasks within the organization
- Good process and product knowledge
- Experience in international industrial large-scale plant construction and in dealing with different cultures
- Ability to reason with internal and external contacts
- Can recognize a possible approach based on experience, adapt it to the situation and carry it out
- Has experience in using standardized methods to solve complex problems
- Selects and establishes solutions
- Develops conceptual solutions taking into account operational aspects
- Has extensive experience in dealing with many different suppliers
- Installation, commissioning and operating experience advantageous
- Good business knowledge
- Ability to coordinate and integrate
- Assertiveness, flexibility and resilience

**Additional Information**:

- Leadership skills
- Negotiation skills
- Good presentation technique
- Good MS-Office skills
- Very good spoken and written English skills
- Good project management skills


  • Warranty Officer

    3 months ago


    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Job Purpose Diligent review and analysis of aircraft systems, powerplant, components, cabin maintenance along with Engineering Safety reports to identify maintenance spend that are qualified for claim under the scope of contractual warranty remedies and guarantees, commitment letters, modifications, or insurance. Administration of the Claims...

  • Warranty Administrator

    6 months ago


    Dubai, United Arab Emirates Al Rostamani Trading Company Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...


  • Dubai, United Arab Emirates Talent Pal Full time

    **Job Purpose**: To Assist in managing and oversee the processing of all warranty claims efficiently within Al Tayer Motors taking appropriate follow-up action to accomplish minimum possible cost while ensuring customer satisfaction is achieved in full alignment with the principles guidelines. **Roles and Responsibilities**: - Participate, as and when...


  • Dubai, United Arab Emirates ALSTOM Full time

    Req ID:469732 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...

  • Warranty Officer

    2 months ago


    Dubai, United Arab Emirates Talent Pal Full time

    Job Purpose: The Material Management Department, is dedicated to addressing complex aviation material needs with precision. Organized into specialized units: Cabin, IFE, Airframe, Engines, Inventory Control, and Operations Support, along with dedicated teams for Rotable Components and Outstation support, we ensure timely availability of spares and components...


  • Dubai, United Arab Emirates United Diesel Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...


  • Dubai, United Arab Emirates AGMC - GEELY Full time

    **Roles and Responsibilities** - Prepares, records, and submits warranty claims on a timely basis and perform all reconciliations. - Follows guidelines and operation based on WPPM. - Processes warranty claims with correct CS/CT/PFP through GWS for all the branches. - Ensures that all warranty documents are attached with job card before claiming (ie, Parts...


  • Dubai, United Arab Emirates Allianz Partners Full time

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...

  • Service Loyalty

    6 months ago


    Dubai, United Arab Emirates Porsche Middle East Full time

    **Service Loyalty & Communications Manager**: If you make hearts beat faster, your own has to be in the right place. - **Code number**:J000011957 - **Entry level**:Professionals - **Location**:Dubai - **Organization**:Porsche Middle East **Tasks **Tasks**Tasks*** **Introduction to the role** As we continue to grow our business from strength to strength,...

  • Service Manager

    2 months ago


    Dubai, United Arab Emirates NEWMATIC INTERNATIONAL FZCO - DUBAI Full time

    We are urgently hiring a **SERVICE MANAGER **for the **NEWMATIC GROUP** in **Dubai**, Jabel Ali Freezone. We, Newmatic Group a Trading Company established in 1993 deal with the high-level Trading of Commercial Laundry Equipment, and we are one of the Leading world-class Laundry Equipment suppliers & Laundry Solutions providers in the entire Middle East. We...

  • Maintenance Manager

    2 months ago


    Dubai, United Arab Emirates NEWMATIC INTERNATIONAL FZCO - DUBAI Full time

    We are urgently hiring a **MAINTENANCE MANAGER **for the **NEWMATIC GROUP** in **Dubai**, Jabel Ali Freezone. We, Newmatic Group a Trading Company established in 1993 deal with the high-level Trading of Commercial Laundry Equipment, and we are one of the Leading world-class Laundry Equipment suppliers & Laundry Solutions providers in the entire Middle East....


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: The Procurement team ensures efficient outsourcing and contracting of all aircraft-related commodities, including fleet, power plants, and equipment. Organized by commodity lines such as cabin avionics, power plants, and airframe systems, we collaborate with engineering, finance, legal, and insurance teams to meet business needs with optimal...

  • Aftersales Manager

    6 months ago


    Dubai, United Arab Emirates Marine Resources Full time

    Location - Dubai - Salary - 20000 to 25000 AED per month - Job type - Permanent - Discipline - Sales, Marketing & Operations - Reference - J10056-1 **Fantastic Opportunity for an Aftersales Manager in Dubai...** **Relevant Yacht Industry Experience Essential** Are you an individual with a background in yachting and a commitment to delivering exceptional...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To consolidate and efficiently index the various contracts and all associated documents in the contracts database system, in collaboration with the business/user department, contributing the required process orientation and expertise. This position is responsible to facilitate and coordinate effective cross functional teamwork and act as an...

  • Workshop Manager

    5 months ago


    Dubai, United Arab Emirates MKK Quick Registration Full time

    We are looking for an experienced and skilled Workshop Manager for our organization. As a Workshop Manager, your role is to manage and lead a team of people in allocating workload and managing the day-to-day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is...

  • After Sales Manager

    6 months ago


    Dubai, United Arab Emirates Trilogyfab Trailers Manufacturing One Owner Company L.L.C Full time

    To support technically the network of authorized repairers and provide trouble shooting upon request. - To assure and immediately respond to technical and warranty supports requested from the network and in compliance with targets defined annually. Customer Care Management - Customer Care handling and process management - Customer Goodwill management and...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As a Contracts Management Supervisor, you will consolidate and efficiently index the various contracts and all associated documents in the contracts database system, in collaboration with the business/user department, contributing the required process orientation and expertise. This position is responsible to facilitate and coordinate effective...

  • Service Manager

    3 months ago


    Dubai, United Arab Emirates Al Rostamani Trading Company Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • After Sales Manager

    1 month ago


    Dubai, United Arab Emirates INOI Global HQ Full time

    **About INOI** INOI is a European electronics brand specializing in the development and production of modern mobile devices, including smartphones, tablets, and feature phones. We combine advanced technology with stylish design and offer products in the affordable and mid-range segments, ensuring high quality at a reasonable price. With 30 years of market...


  • Dubai, United Arab Emirates DESMI AS Full time

    **Order Manager - DESMI** **Location**: Dubai, United Arab Emirates **About DESMI**: As a global leader established in 1834, DESMI has been at the forefront of delivering efficient and innovative pump solutions across multiple sectors. Our commitment to quality and customer service is reflected in our expansive global presence and diverse product range....