Duty Manager

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates AccorHotel Full time
  • Directs and co ordinates variousservices related to the shift operations asrequired.
  • Ensures prompt courteous and accurateservice to all guests so as to maximize customersatisfaction.
  • Assures safety and security ofthe guests visitors employees and protects the property by workingclosely with hotels security personnel.
  • Ensuresnorms procedures and systems for safety and security of guestbelongings (e.g. lockers left luggage etc.) are efficientlyfollowed and monitored so as to ensure maximum comfortlevels.
  • Optimizes the efficient usage of roominventory by monitoring control and feedback to support thedepartments.
  • Oversees emergency operations tominimize hotel losses and liability.
  • Ensuresadherence to company and hotel policies by all departmentalemployees.
  • Provides Assistant Front OfficeManager Director of Rooms and General Manager with a summary ofactivities and operations during the night shift by preparing adaily written logbook.
  • Insures guestssatisfaction by resolving and taking appropriate actions on allguests complaints.
  • Handles government officialspress etc. during the night.
  • Familiarity withall Front Desk and Cashieringfunctions.
  • Handles Sent Outguests.
  • Checks on authorized employeesremaining after the duty.
  • Opens stores in caseof emergencies.
  • Authorizes payments in case ofemergencies.
  • Maintain policy of the powersaving.

Qualifications:

  • BachelorsDegree in hospitality management business administrationor a related field may be preferred.
  • 5 7 yearsexperience in 45 star Hotel
  • Skilled andprofessionally well familiar with all related company documentationand especially with the relevant Operational Standards for his /her field ofresponsibility.

AdditionalInformation :

Your team andworking environment:
In 12 sentences introduce the teamproperty or office environment in a way that reflects theculture
Note: Customization may be included for anyspecific local or legislative requirements such as workpermits
Our commitment to Diversity &Inclusion:
We are an inclusive company and our ambition isto attract recruit and promote diversetalent.

Remote Work:

No

EmploymentType :

Fulltime

Key Skills
stockmanagement,Employee Relations,Leadership skills,DataCollection,Management Experience,Microsoft Outlook,WarehouseManagement,Business Management,Rota Management,LeadershipExperience,Supervising Experience,MRP
Vacancy: 1
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