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Help Desk Support

3 months ago

Dubai, Dubai, United Arab Emirates Dice Full time

Additional Skills & Qualifications:

2 years of helpdesk/call center experience

  • Basic problem-solving skills
  • Understanding of Microsoft Office
  • Comfortable working in a fast-paced environment with little supervision
  • Experience troubleshooting devices and software
  • Experience remotely supporting end users
  • Supporting Networking Printers
  • Remote Access SupportThe position is expected to resolve end user issues, provide timely documentation for all calls, and escalate issues when appropriate.

Experience Level:

Entry Level