Help Desk Support Specialist

1 week ago


Dubai, Dubai, United Arab Emirates Jadeer Full time

### Job Title: Help Desk Technician

#### About Jadeer

Jadeer is a reputable software company in UAE known for its outstanding IT support services. Our company is dedicated to ensuring smooth and efficient IT operations for our clients.

#### The Role

As a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve technical problems, and ensure a high level of customer satisfaction.

### Key Responsibilities

* Respond to and resolve help desk requests in a timely and professional manner
* Troubleshoot hardware and software issues using technical expertise and problem-solving skills
* Install, configure, and maintain IT equipment to ensure optimal performance
* Provide user training and support to ensure end-users are proficient in using IT systems
* Document support activities and solutions to improve knowledge sharing and collaboration
* Stay updated on the latest IT technologies and best practices to provide innovative solutions

### Requirements

* 0-2 years of experience in IT support
* Strong knowledge of computer hardware and software
* Excellent problem-solving and communication skills
* Ability to work in a fast-paced environment
* Customer-oriented mindset

### Benefits

* Competitive salary
* Health insurance
* Professional development opportunities
* Flexible working hours

### Work Environment

We offer a supportive and dynamic work environment that fosters growth and collaboration. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.


  • Help Desk Specialist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Jobot Full time

    Job SummaryJobot is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers and resolving their technical issues in a timely and professional manner.Key ResponsibilitiesTechnical Support: Provide technical support to customers via phone, email, or in-person,...

  • Help Desk Specialist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job SummaryWe are seeking a skilled Help Desk Specialist to join our team at Insight Global. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved in a timely and professional manner.Key ResponsibilitiesProvide technical support to clients via phone, email, and chat...


  • Dubai, Dubai, United Arab Emirates Jadeer Full time

    Jadeer is seeking a skilled Help Desk Technician to provide exceptional IT support to our clients. As a Help Desk Technician, you will be responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring a high level of customer satisfaction.Key Responsibilities:* Respond to and resolve help desk requests* Troubleshoot...


  • Dubai, Dubai, United Arab Emirates We One Full time

    Job SummaryWe One is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers and resolving their issues in a timely and efficient manner.Key Responsibilities:Utilize and operate the DP World CAFM & Helpdesk system to manage and resolve customer issues.Receive...


  • Dubai, Dubai, United Arab Emirates Jobot Full time

    Job SummaryJobot is seeking a highly motivated and detail-oriented Tier 2 Help Desk Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our users, resolving general desktop issues, and working with vendors to facilitate issue resolutions.Key ResponsibilitiesTechnical Support:...


  • Dubai, Dubai, United Arab Emirates Jobot Full time

    Job SummaryJobot is seeking a highly motivated and detail-oriented Tier 2 Help Desk Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our users, resolving general desktop issues, and working with vendors to facilitate warranty and maintenance solutions.Key...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job SummaryThe Help Desk Coordinator will be responsible for providing exceptional customer service and support to our clients. This role will involve processing applications, managing customer interactions, and maintaining accurate records.Key ResponsibilitiesApplication ProcessingReview and process applications in a timely and efficient mannerEnsure...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job DescriptionJob Title: Desktop Support SpecialistJob Summary:Dice is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our global user base, troubleshooting and resolving desktop and laptop system issues, and maintaining a positive work...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job Title: Service Desk Engineer (Voice)Job Summary:We are seeking a skilled IT Service Desk Engineer to join our team at Cloudious LLC. As a Service Desk Engineer, you will be responsible for providing top-notch technical support to our clients via phone, email, and tickets. You will be the first point of contact for our clients, and your goal will be to...


  • Dubai, Dubai, United Arab Emirates raqmiyat dubai Full time

    Position: Technical Support SpecialistOrganization: Raqmiyat DubaiWork Location: DubaiContract Length: 12 months (with potential for extension)Essential Qualifications:Proven expertise in technical support servicesComprehensive knowledge of ticket management systemsRelevant certifications in the IT fieldJob Overview: As a Technical Support Specialist, you...


  • Dubai, Dubai, United Arab Emirates Onix IT Solutions LLC Full time

    IT Help Desk Support SpecialistWe are seeking a highly skilled and customer-focused IT Help Desk Support Specialist to join our team at Onix IT Solutions LLC. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees, ensuring smooth and efficient operation of their computer systems and...

  • IT Support Specialist

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Healthline One Day Surgery Center Full time

    Job Summary:We are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Healthline One Day Surgery Center. As an IT Support Specialist, you will be responsible for providing top-notch technical assistance to our staff and ensuring the smooth operation of our IT systems.Key Responsibilities:Troubleshooting and Technical...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Dice. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide technical support via phone, email, and remote toolsResolve technical issues in a timely and...

  • Help Desk Technician

    3 weeks ago


    Dubai, Dubai, United Arab Emirates NTT Ltd Full time

    Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at NTT Ltd. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Technical Capability: You will work under supervision, supporting standard technical queries...


  • Dubai, Dubai, United Arab Emirates Software & Support Media GmbH Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a Technical Support Specialist, you will be responsible for providing technical assistance to internal and external customers, ensuring timely and cost-effective support in accordance with standard...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    **Job Summary**Insight Global is seeking a skilled Onsite Help Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.**Key Responsibilities:**Incident Resolution: Diagnose and resolve software and hardware incidents, including operating systems and a range...

  • IT Support Specialist

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job Summary:We are seeking a highly skilled IT Site Support Specialist to join our team at Insight Global. As a key member of our IT operations team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Technical Support: Provide expert-level technical support to clients, including troubleshooting, resolving...


  • Dubai, Dubai, United Arab Emirates CHARTERHOUSE MIDDLE EAST Full time

    IT Support Specialist OpportunityThis is a fantastic chance to work with a global company that is expanding in the Middle East. As an IT Support Specialist, you will have the opportunity to provide technical assistance and support to end-users within the business.Key Responsibilities:Respond to user inquiries and technical issues through various channels,...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Dice.Key Responsibilities:Provide technical support to customers via phone, email, and remote tools.Resolve technical issues in a timely and efficient manner.Collaborate with internal teams to resolve complex technical issues.Stay up-to-date with...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job DescriptionA leading staffing agency, Insight Global, is seeking a skilled Service Desk Analyst to provide exceptional customer support for their clients. The ideal candidate will be responsible for coordinating and providing support for users of company systems, approaching issues and problems, and finding satisfactory solutions or escalating to an...