Service Desk Support Specialist

6 days ago


Dubai, Dubai, United Arab Emirates Insight Global Full time
Job Description

A leading staffing agency, Insight Global, is seeking a skilled Service Desk Analyst to provide exceptional customer support for their clients. The ideal candidate will be responsible for coordinating and providing support for users of company systems, approaching issues and problems, and finding satisfactory solutions or escalating to an appropriate level. The Service Desk Analyst will also assist other team members with tasks as needed and improve end-user productivity by providing a single point of contact for problem resolution and information.

Key Responsibilities:
  • Provide superior customer support for clients and their subsidiaries
  • Coordinate and provide support for users of company systems
  • Approach issues and problems, find satisfactory solutions or escalate to an appropriate level
  • Assist other team members with tasks as needed
  • Improve end-user productivity by providing a single point of contact for problem resolution and information
Requirements:
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and technical skills
  • Experience with ticketing systems and customer support software


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job Title: Service Desk Engineer (Voice)Job Summary:We are seeking a skilled IT Service Desk Engineer to join our team at Cloudious LLC. As a Service Desk Engineer, you will be responsible for providing top-notch technical support to our clients via phone, email, and tickets. You will be the first point of contact for our clients, and your goal will be to...


  • Dubai, Dubai, United Arab Emirates NTT Ltd Full time

    Job DescriptionWe are seeking a highly skilled Service Desk Specialist to join our team at NTT Ltd. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.Key ResponsibilitiesTechnical Capability: Provide technical support for standard queries related to a single product or small set of...


  • Dubai, Dubai, United Arab Emirates Robert Walters Full time

    We are seeking a skilled Service Desk Analyst to join our team at Robert Walters. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and internal stakeholders.Key Responsibilities:Respond to and resolve technical issues in a timely and professional mannerProvide accurate and concise...

  • Help Desk Specialist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job SummaryWe are seeking a skilled Help Desk Specialist to join our team at Insight Global. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved in a timely and professional manner.Key ResponsibilitiesProvide technical support to clients via phone, email, and chat...


  • Dubai, Dubai, United Arab Emirates Software & Support Media GmbH Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a Technical Support Specialist, you will be responsible for providing technical assistance to internal and external customers, ensuring timely and cost-effective support in accordance with standard...

  • Service Desk Engineer

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Dice Full time

    Dice is a leading career destination for tech experts at every stage of their careers. Our client, a prominent healthcare organization, is seeking a skilled IT Service Desk Technician to support their healthcare project.Job Summary:The ideal candidate will possess excellent troubleshooting skills, particularly with Microsoft Outlook, Network, Citrix, VPN,...

  • IT Support Specialist

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job Summary:We are seeking a highly skilled IT Site Support Specialist to join our team at Insight Global. As a key member of our IT operations team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Technical Support: Provide expert-level technical support to clients, including troubleshooting, resolving...

  • Help Desk Specialist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Jobot Full time

    Job SummaryJobot is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers and resolving their technical issues in a timely and professional manner.Key ResponsibilitiesTechnical Support: Provide technical support to customers via phone, email, or in-person,...


  • Dubai, Dubai, United Arab Emirates Siemens Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Junior Service Desk Specialist to join our Digital Service Center team at Siemens.Key Responsibilities:Manage and maintain a growing number of Siemens managed low and medium voltage products and related service contracts.Ensure the excellent functionality of our digital infrastructure by...


  • Dubai, Dubai, United Arab Emirates Jadeer Full time

    ### Job Title: Help Desk Technician #### About Jadeer Jadeer is a reputable software company in UAE known for its outstanding IT support services. Our company is dedicated to ensuring smooth and efficient IT operations for our clients. #### The Role As a Help Desk Technician, you will provide technical support and assistance to end-users. You will...


  • Dubai, Dubai, United Arab Emirates CHARTERHOUSE MIDDLE EAST Full time

    IT Support Specialist OpportunityThis is a fantastic chance to work with a global company that is expanding in the Middle East. As an IT Support Specialist, you will have the opportunity to provide technical assistance and support to end-users within the business.Key Responsibilities:Respond to user inquiries and technical issues through various channels,...


  • Dubai, Dubai, United Arab Emirates We One Full time

    Job SummaryWe One is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers and resolving their issues in a timely and efficient manner.Key Responsibilities:Utilize and operate the DP World CAFM & Helpdesk system to manage and resolve customer issues.Receive...


  • Dubai, Dubai, United Arab Emirates DSV - Global Transport and Logistics Full time

    IT Support Role **Job Summary:** We are seeking an experienced IT Support professional to join our team at DSV - Global Transport and Logistics. As an IT Support Specialist, you will be responsible for providing technical support to our users, managing day-to-day technical support for existing processes, and evaluating new solutions and approaches relevant...


  • Dubai, Dubai, United Arab Emirates raqmiyat dubai Full time

    Position: Technical Support SpecialistOrganization: Raqmiyat DubaiWork Location: DubaiContract Length: 12 months (with potential for extension)Essential Qualifications:Proven expertise in technical support servicesComprehensive knowledge of ticket management systemsRelevant certifications in the IT fieldJob Overview: As a Technical Support Specialist, you...

  • IT Support Specialist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Emirates Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Emirates. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers via phone, email, and in-person.Troubleshoot...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job DescriptionJob Title: Desktop Support SpecialistJob Summary:Dice is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our global user base, troubleshooting and resolving desktop and laptop system issues, and maintaining a positive work...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at Dice. As a key member of our IT department, you will be responsible for providing technical expertise and end-user support in various areas.Key Responsibilities:Technical Support: Provide technical expertise and end-user support in the areas of Mac OS, Microsoft...


  • Dubai, Dubai, United Arab Emirates Jadeer Full time

    Jadeer is seeking a skilled Help Desk Technician to provide exceptional IT support to our clients. As a Help Desk Technician, you will be responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring a high level of customer satisfaction.Key Responsibilities:* Respond to and resolve help desk requests* Troubleshoot...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Dice. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide technical support via phone, email, and remote toolsResolve technical issues in a timely and...


  • Dubai, Dubai, United Arab Emirates Onix IT Solutions LLC Full time

    IT Help Desk Support SpecialistWe are seeking a highly skilled and customer-focused IT Help Desk Support Specialist to join our team at Onix IT Solutions LLC. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees, ensuring smooth and efficient operation of their computer systems and...