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SME Product Specialist

4 months ago

Dubai, United Arab Emirates PayTech Nexus Ltd Full time

  1. Term:12 months
  2. ExperienceRequirement: 1012years
  3. Joblocation: DubaiUAE
  4. Project scope:SME productspecialist
  5. Languagerequirements:English



JobSummary:

TheSME product specialist will be responsible for managing and scalingour SME credit card programs developing and implementing strategiesto grow the portfolio and ensuring the profitability andsustainability of thebusiness.

KeyResponsibilities:

  • ProductManagement:
    • Developand implement product strategies and initiatives to meet the needsof SME clients.
    • Design innovative credit cardproducts and features tailored to the SMEsegment.
    • Collaborate with crossfunctional teamsincluding marketing sales and operations to launch and promote newproducts.
    • Play a pivotal role in enhancing theonboarding process for SME clients ensuring a seamless andenriching experience from initiation toutilization.
  • Salessupport
    • Takean active role in supporting salesinitiatives
    • Support client with opening of newdistribution channels within the CPGs Pharma trade and spearheadinitiatives for supply chain digitization amongSMEs.
    • Explore and evaluate potentialpartnerships to further enhance product offerings and marketreach.
    • Lead training initiatives for RMs anddevelop educational programs to enhance SME client engagement andsatisfaction.
  • PortfolioManagement:
    • Monitorand analyse the performance of the SME credit card portfolioincluding profitability utilization and customersatisfaction.
    • Identify trends opportunities andrisks within the portfolio and develop strategies to addressthem.
    • Optimize pricing fees and rewards tomaximize revenue and customer retention.
    • Scaling the Business
    • Develop and executegrowth strategies to expand the SME credit cardbusiness.
    • Identify and pursue new marketopportunities and partnerships to increase marketshare.
    • Implement marketing and promotionalcampaigns to attract new SME clients and increase cardusage.
    • Deepen involvement in every aspect ofprocess enhancement conducting thorough reviews and researches toidentify areas for improvement andinnovation.
  • RiskManagement:
    • Monitorand manage credit risk fraud risk and compliance with regulatoryrequirements.
    • Develop and implement riskmitigation strategies and controls to protect the business andcustomers.
  • StakeholderManagement:
    • Buildand maintain relationships with internal and external stakeholdersincluding SME clients partners and regulatoryauthorities.
    • Collaborate with sales teams totrain and support them in promoting and selling SME credit cardproducts.

Experienceand Qualifications:

Bachelorsdegree in Business Finance or related field; MBA or relevantprofessional qualification is a plus.

Minimum of10 years of experience in credit card product management preferablyin the SME segment.

Proven track record ofmanaging and scaling SME credit card programs.

Strong understanding of the SME market financial products andregulatory environment in the Middle East.

Excellent analytical strategic planning and problemsolvingskills.

Ability to work effectively in afastpaced dynamic environment and manage multiple projectssimultaneously.

Excellent communicationpresentation and interpersonalskills.

PersonalAttributes:

Resultsoriented witha strong drive for achieving targets and KPIs.

Creative and innovative thinker with a passion for developing newproducts and solutions.

Team player with strongleadership and project management skills.

Customercentric mindset with a focus on delivering exceptionalservice and value to SME clients.

RemoteWork :

No