IFS EAM

3 weeks ago


Dubai, Dubai, United Arab Emirates Ghobash Group Full time

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

Job Description

A

Job Overview: As a Business Analyst specializing in IFS EAM implementation, you will be responsible for bridging the gap between business needs and technical solutions. You will work closely with stakeholders, technical teams, and end-users to ensure the EAM system meets business requirements and enhances operational efficiency.

Key Responsibilities:

Requirement Gathering and Analysis:

  • Collaborate with stakeholders to gather and document business requirements.
  • Analyze and translate business needs into detailed functional and technical specifications.

Process Mapping and Improvement:

  • Conduct detailed process mapping to understand current workflows.
  • Identify opportunities for process improvements and automation within the IFS EAM system.

Solution Design and Validation:

  • Work with technical consultants to design solutions that meet business requirements.
  • Validate the solutions through testing and ensure they align with business objectives.

Documentation:

  • Develop comprehensive documentation, including business requirements, functional specifications, process flows, and user manuals.
  • Maintain updated project documentation throughout the implementation lifecycle.

Stakeholder Management:

  • Act as a liaison between business users, project managers, and technical teams.
  • Facilitate communication and ensure all stakeholders are informed about project progress and changes.

User Training and Support:

  • Assist in the development of training materials and conduct training sessions for end-users.
  • Provide ongoing support to users' post-implementation to resolve any issues and ensure smooth system operation.

Testing and Quality Assurance:

  • Coordinate and participate in various testing phases, including unit testing, integration testing, and user acceptance testing (UAT).
  • Ensure identified issues are documented, prioritized, and resolved promptly.

Change Management:

  • Support change management initiatives to ensure successful adoption of the new system.
  • Address user concerns and provide guidance during the transition to the new EAM system.
Qualifications

Education:

  • Bachelor's degree in Business Administration, Information Technology, or related field. A Master's degree is a plus.

Experience:

  • Minimum of 3-5 years of experience as a Business Analyst, preferably with experience in EAM implementations.
  • Previous experience with IFS EAM or similar systems is highly desirable.

Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in process mapping and documentation tools.
  • Ability to work collaboratively in a team environment.
  • Strong organizational skills with attention to detail.

Preferred Qualifications:

  • Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are advantageous.
#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates Ghobash Group Full time

    Qualifications : The IFS ERP Technical Team Lead is responsible for leading a team of technical consultants in the development, implementation, and maintenance of the IFS ERP system. This role involves managing technical projects, coordinating with business stakeholders, and providing technical expertise to ensure the ERP system meets the organization's...


  • Dubai, Dubai, United Arab Emirates Ghobash Group Full time

    The IFS ERP Functional Consultant Team Leadis responsible for leading a team of functional consultants in theimplementation configuration and optimization of the IFS ERPsystem. This role involves managing projects coordinating withbusiness stakeholders and providing functional expertise to ensurethat the ERP system meets organizational needs. The ideal...


  • Dubai, Dubai, United Arab Emirates Ghobash Group Full time

    Qualifications : The IFS ERP Technical TeamLead is responsible for leading a team of technical consultants inthe development implementation and maintenance of the IFS ERPsystem. This role involves managing technical projects coordinatingwith business stakeholders and providing technical expertise toensure the ERP system meets the organizations needs. The...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    As a Technical Presales Consultant at IFS, you will be the key driver, influencer, engager, and motivator in Services Sales cycles while governing both short and long-term revenue realization objectives along with set KPIs for a designated territory.The ideal candidate will have hands-on experience in Enterprise Resource Planning (ERP), Enterprise Asset...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    The Client Services Partner (CSP) role ispositioned within the IFS Global Services Presales function. Thisrole serves as a key partner to our sales team and customerssupporting the sales team in packing positioning and integratingservices to an opportunity. The IFS services portfolio includescustomer success implementation and consulting delivery...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    The Client Services Partner (CSP) role ispositioned within the IFS Global Services Presales function. Thisrole serves as a key partner to our sales team and customerssupporting the sales team in packing positioning and integratingservices to an opportunity. The IFS services portfolio includescustomer success implementation and consulting delivery...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    At IFS, we are seeking an experienced Enterprise Solutions Specialist to join our team. In this role, you will be responsible for driving both short-term and long-term revenue realization targets and objectives for the offering area.The ideal candidate will have 8 years of experience in consulting, services sales, or presales roles in Enterprise Software,...

  • VP Install Base

    1 week ago


    Dubai, Dubai, United Arab Emirates IFS Full time

    Company Description IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...

  • VP Install Base

    4 weeks ago


    Dubai, Dubai, United Arab Emirates IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...

  • VP Install Base

    4 weeks ago


    Dubai, Dubai, United Arab Emirates IFS Full time

    This is a fantastic opportunity for aresultsfocused professional with a keen interest in Customerengagement and driving business impact to join a rapidly growingand dynamic business in the AsiaPacific Japan Middle East &Africa (APJ MEA) region.The VP Installed BaseAPJMEA will work collaboratively with the market unit sales teamsto direct activity across the...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    Services Sales Support is a globallyoperating function dedicated to supporting the Sales organizationwith the packaging positioning and attach of services based on acommon understanding of what the customer is trying to achieve inthe near and longterm. The Services Sales Support function isresponsible for driving recurring revenues and operates as a...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    Services Sales Support is a globallyoperating function dedicated to supporting the Sales organizationwith the packaging positioning and attach of services based on acommon understanding of what the customer is trying to achieve inthe near and longterm. The Services Sales Support function isresponsible for driving recurring revenues and operates as a...

  • VP Install Base

    2 weeks ago


    Dubai, Dubai, United Arab Emirates IFS Full time

    This is a fantastic opportunity for aresultsfocused professional with a keen interest in Customerengagement and driving business impact to join a rapidly growingand dynamic business in the AsiaPacific Japan Middle East &Africa (APJ MEA) region.The VP Installed BaseAPJMEA will work collaboratively with the market unit sales teamsto direct activity across the...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    We are seeking a highly motivated and experienced Customer Success Enablement Lead to join our team. As a Customer Success Enablement Lead, you will be responsible for helping drive the transition to a primarily recurring revenue model in Services.The ideal candidate will have a strong background in Enterprise Resource Planning (ERP), Enterprise Asset...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    We are looking for a skilled Global Services Advocate to help drive the transition to a primarily recurring revenue model in Services. As a Global Services Advocate, you will be responsible for providing comprehensive, business-contextualized, and accurate information to support the sales cycle in a timely manner.The ideal candidate will have a strong...


  • Dubai, Dubai, United Arab Emirates Dr Nutrition UAE Full time

    This is a fantastic opportunity for a results-focused professional with a keen interest in Customer engagement and driving business impact to join a rapidly growing and dynamic business in the Asia-Pacific, Japan, Middle East & Africa (APJ MEA) region. The VP Installed Base APJMEA will work collaboratively with the market unit sales teams to direct activity...


  • Dubai, Dubai, United Arab Emirates Michael Page Full time

    This is a fantastic opportunity for a results-focused professional with a keen interest in customer engagement and driving business impact to join a rapidly growing and dynamic business in the Asia-Pacific, Japan, Middle East & Africa (APJ MEA) region. The VP Installed Base APJMEA will work collaboratively with the market unit sales teams to direct activity...


  • Dubai, United Arab Emirates Ghobash Group Full time

    Qualifications :The IFS ERP Technical Team Lead is responsible for leading a team of technical consultants in the development, implementation, and maintenance of the IFS ERP system. This role involves managing technical projects, coordinating with business stakeholders, and providing technical expertise to ensure the ERP system meets the organization's...


  • Dubai, United Arab Emirates Ghobash Group Full time

    Qualifications :The IFS ERP Technical Team Lead is responsible for leading a team of technical consultants in the development, implementation, and maintenance of the IFS ERP system. This role involves managing technical projects, coordinating with business stakeholders, and providing technical expertise to ensure the ERP system meets the organization's...


  • Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...


  • Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...


  • Dubai, United Arab Emirates Ghobash Group Full time

    Qualifications : The IFS ERP Technical Team Lead is responsible for leading a team of technical consultants in the development, implementation, and maintenance of the IFS ERP system. This role involves managing technical projects, coordinating with business stakeholders, and providing technical expertise to ensure the ERP system meets the organization's...


  • Dubai, United Arab Emirates Ghobash Group Full time

    Qualifications : The IFS ERP Technical Team Lead is responsible for leading a team of technical consultants in the development, implementation, and maintenance of the IFS ERP system. This role involves managing technical projects, coordinating with business stakeholders, and providing technical expertise to ensure the ERP system meets the organization's...


  • Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...


  • Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...

  • IFS EAM

    4 weeks ago


    Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...

  • IFS EAM

    4 weeks ago


    Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...

  • IFS EAM

    4 weeks ago


    Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...

  • IFS EAM

    4 weeks ago


    Dubai, United Arab Emirates Ghobash Group Full time

    CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...


  • Dubai, United Arab Emirates IFS Full time

    The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in positioning and integrating services to an opportunity. The IFS services portfolio includes customer success implementation, consulting delivery, cloud managed...


  • Dubai, United Arab Emirates IFS Full time

    The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in positioning and integrating services to an opportunity. The IFS services portfolio includes customer success implementation, consulting delivery, cloud managed...


  • Dubai, United Arab Emirates IFS Full time

    The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in packaging, positioning, and integrating services to an opportunity. The IFS services portfolio includes customer success implementation, consulting delivery,...


  • Dubai, United Arab Emirates IFS Full time

    The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in packaging, positioning, and integrating services to an opportunity. The IFS services portfolio includes customer success implementation, consulting delivery,...


  • Dubai, United Arab Emirates IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service.At IFS, we're flexible, we're innovative,...


  • Dubai, United Arab Emirates IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service.At IFS, we're flexible, we're innovative,...

  • VP Install Base

    4 weeks ago


    Dubai, United Arab Emirates IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...

  • VP Install Base

    4 weeks ago


    Dubai, United Arab Emirates IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...