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Human Resources Officer

3 months ago

Abu Dhabi, United Arab Emirates Aldar Education Full time

Aldar Education is currently seeking an HR Officer to support our growing family of owned and operated schools in the UAE. To provide an effective people-related support function to the school, and to be the key point of contact for new, current, and exiting staff in relation to all employment matters.

Main Duties:

Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements Support SLT in the effective attraction and recruitment of school-based staff Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE Coordinate and manage employee exit processes, liaising with the Operations teams

Specific Duties:

Talent Acquisition & Onboarding :

Utilise ORC (or other ATS) to advertise and manage vacancies and candidate lifecycles Advertising, screening, shortlisting, interview management and candidate tracking for all school staff in support of the Heads of School Drive, track and advise SLT team and OSM/OMs on schools Emiratization target to ensure KPI achievementConduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensuring appropriate follow-up based on each case Coordinate new starter induction in school, and ensure communication takes place pre-employment Manage the onboarding of school-based staff, liaising with IT for relevant systems / email set-up and processing staff ID cards Coordinate ADEK pass applications and processing for new staff, ensuring clarity of timelines and providing guidance and support where required Coordinate the visa and work permit applications and processing for new staff, ensuring they are aware of their requirements, in line with group-wide guidance and in collaboration with the HQ HR & Public Relations teams Ensure the school’s recruitment activity is in line with the staffing headcount, with the Schools Ops Manager and HQ HR Create and issue contracts, contract renewals and associated documentation in line with the group wide terms and conditions and policies Responsible for booking any flights/hotel and raising relevant PRsResponsible for updating and maintaining accurate data for On-boarding new staff

Performance Enablement :

Coordinate the school’s probationary processes in accordance with group-wide policies and processes Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture Track and provide reports to HQ HR on all key performance cases Professional development – monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR Operations Assist Principal and Finance in setting up the Manning budget suggestion and related expenses

HR Operations:

Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with the HQ Rewards TeamManagement and reporting of staff time and attendance, including managing the time and attendance systemsResponsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc.)Keep the School’s organization chart up to date and ensure that HQ are aware of any changesP&C KPIs - collate people metrics based on the Aldar Education HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc)Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout proceduresResponsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated. Exit clearances are completed.Maintain up to date confidential employment records and staff files on site at schoolMaintaining HR systems and ensuring they accurately reflect the staffing within the schoolMonitor and maintain CTC, ensuring agreed headcount is correctParticipate in group-wide HR meetings in order to share knowledge, best practice and to ensure consistency within group standards

Employee Relations:

Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment filesProvide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where requiredProvide support to SLT in managing informal ER cases in accordance with group-wide policies and standardsAny other duties as reasonably expected

REQUIREMENTS:

Minimum Qualifications:

Bachelors Degree/Master Degree in Human Resources, Business Administration, or related field required Recognized HR Qualification and/or professional subscription (eg CIPD) desirable

Minimum Experience:

Minimum 2 years in HR or Recruitment in any industry; or 1 year in Generalist HR within a service-related industrySchool Experience of advantage

Job Specific Knowledge & Skills:

Sound working knowledge of UAE Labour Law. Strong Safer Recruitment Practice knowledge.ADEK Requitement knowledge of strong advantageCompetent using IT systems, including Microsoft Word/Excel/Outlook. Builds positive relationships within the team, regions and across the organisation Strong organizational and prioritisation skills. Experience liaising with government bodies in the UAE as well as a working knowledge of HAAD and Immigration requirements and processes. Fluent English communication skills, written and oral (Arabic proficiency is desirable) Attention to detail with diligent follow up, and able to execute in a timely manner. Skilled in multi-tasking and handling pressure.Organizational ability, of self and others. Able to effectively negotiate.Forethought and forward planning (particularly as this relates to local Government compliance matters). Capable of influencing people and talented in networking with cultural sensitivity. Excellent interpersonal skills.

This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.