Partner Success Manager

3 weeks ago

dubai, United Arab Emirates JAGGAER Full time
Company InformationJAGGAER is the world’s largest independent spend management company, with over 1,850 customers connected to a network of 3.7 million suppliers in 70 countries, served by offices located in North America, Latin America, throughout Europe, the United Kingdom, Australia, Asia, and the Middle East. JAGGAER offers complete SaaS based indirect and direct eProcurement solutions with advanced spend analytics, complex sourcing, supplier management, contract lifecycle management, savings tracking, and intelligent workflow capabilities. We have pioneered spend solutions for over two decades and continue to lead the innovation curve by listening to customers and analyzing the market. Our solutions suites are trusted by the world’s largest education, manufacturing, health care, retail, consumer package goods, logistics, construction, utilities companies and public service organizations. Additionally, JAGGAER holds 38 patents, more than any other spend management companyAs a Partner Success Manager, you are key in strengthening JAGGAER’s partner business and in contributing to our continued cloud revenue growth targets. In this role, you will work closely with our sales, alliances, and professional services team to focus on ensuring that focused partners are fully engaged, recognize JAGGAER as a preferred and collaborative partner, and that together, they deliver an outstanding customer experience. The Partner success manager is a strategic role and JAGGAER’s primary contact to advisory partners when it comes to the deployment of our solutions.Primary job responsibilities: Educate Jaggaer Partners on delivery methodology, leading practices to drive alignment between partner scoping/staffing and Jaggaer professional services. Collaborate with sales and Jaggaer regional alliance directors in deciding the right partner based on current capability. Serve as conduit between partner and various internal Jaggaer Teams acting as the single point of contact and escalation (PS, Alliances, Marketing, Sales, Product & Technology, GCC) Navigate complex partner organizations & stakeholders to align, enable and support partner growth. Manage relationships with regional partners if and as needed. Promote Partner business development with assigned partners. Support the development of joint go-to-market plans with alliances that yield joint commercial activity to maximize mutual Return on Partnership. Co-Develop business plans with partners to achieve revenue commitments, & measure partner performance. Run and participate in QBRs/EBRs. Assess, own, and maintain partner capability information. Use this to create partner enablement plans (delivery capability gap, training etc.) Follow up the Training/On-boarding status and the quality of deliveries by the partners, identify deviations and obtain feedback from customers and internal teams. Incorporate Jaggaer and customer feedback into a partner performance card and use it to drive continuous performance improvement. Work closely with alliance directors, sales, and professional services to monitor sales funnel and align on resource capacity. Drive regular communications with partners to address active engagement and practice/delivery action items. Contribute to continually improving our partner services and how we measure and report on success. Overall ensure partner is enabled to implement Jaggaer. Internally be an advocate for our partners and push for adequate support and their overall success. Work to achieve the objectives set up for the functional and you as the individual. Work with the partner delivery teams to develop success stories and case studies on joint successful projects. Support the 12 key points of alignment and the 3LS process.Required skills:Extensive experience in SAAS delivery, services sales, and customer stakeholder management Outstanding written and verbal communication skills Detail-oriented and possess excellent follow-up skills. Organized and work well with constant priority changes Excellent time management and interpersonal skills Self-starter and able to take ownership of new initiatives; ability to see through to closure or proposed solution Excellent negotiation and conflict management skills Relationship and senior stakeholder management Knowledge and understanding of the various JAGGAER platforms and solutions (is a plus) Background or experience in Professional Services and an understanding of implementation and/or partner services Experience working with partner organizations Bachelor's degree in a computer science or business discipline is a plus Knowledge of salesforce is a plus Fluency in English and Arabic languages is required Up to 30% travel may be required What do we offer:At JAGGAER you’ll find great benefits, empowering culture, flexible work environment, much moreApply now and be part of our success
#J-18808-Ljbffr

  • Partner Success Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates JAGGAER Full time

    Company InformationJAGGAER is the world's largest independent spend management company, with over 1,850 customers connected to a network of 3.7 million suppliers in 70 countries, served by offices located in North America, Latin America, throughout Europe, the United Kingdom, Australia, Asia, and the Middle East. JAGGAER offers complete SaaS based indirect...

  • Partner Success Manager

    2 months ago

    dubai, United Arab Emirates Ll Oefentherapie Full time

    Short description displayed on job tileThe Partner Success Manager will drive customer success outcomes enabled by Oracle cloud as implemented by Oracle Systems Integrator Partners. The Partner Success Manager (PSM) will collaborate with regional leaders in Oracle to investigate, analyze, supervise, lead, and provide quality control oversight of Oracle...

  • Partner Success Manager

    3 weeks ago

    dubai, United Arab Emirates Ll Oefentherapie Full time

    Short description displayed on job tileThe Partner Success Manager will drive customer success outcomes enabled by Oracle cloud as implemented by Oracle Systems Integrator Partners. The Partner Success Manager (PSM) will collaborate with regional leaders in Oracle to investigate, analyze, supervise, lead, and provide quality control oversight of Oracle...

  • Partner Success Manager

    2 weeks ago

    Dubai, United Arab Emirates Nintex Full time

    **About Nintex**: At Nintex, we are transforming the way people work, everywhere. Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily...

  • Partner Success Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Nintex Full time

    Partner Success Manager | Nintex DubaiNintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business...

  • Customer Success Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Digital Saints | Start-up Talent Partner Full time

    Customer Success Manager | Digital Saints | Start-up Talent Partner DubaiDigital Saints: Your talent accelerator for tech and crypto startups and scaleups. Based in London and Dubai, we specialise in rapid scaling for businesses needing 1-200 hires.Are you a seasoned Customer Success Manager with a passion for technology and health? Do you have prior...

  • Partner Success Manager

    2 weeks ago

    Dubai, United Arab Emirates Builder.ai - What would you Build? Full time

    **About us** We are a community of close to 300 Builders present across the globe and headquartered in London,UK. Builder.ai is a human-assisted AI based platform that helps you build, run & scale tailor-made software. We are a startup that has scaled up to an aggregate revenue of $100m plus in revenue in 5 years. As part of the platform, we have a product...

  • Customer Success Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Digital Saints | Start-up Talent Partner Full time

    Customer Success Manager | Digital Saints | Start-up Talent Partner DubaiDigital Saints: Your talent accelerator for tech and crypto startups and scaleups. Based in London and Dubai, we specialise in rapid scaling for businesses needing 1-200 hires.Are you a seasoned Customer Success Manager with a passion for technology and health? Do you have prior...

  • Partner Success Manager

    2 weeks ago

    Dubai, United Arab Emirates Builder.ai - What would you Build? Full time

    **About us** We are a community of close to 300 Builders present across the globe and headquartered in London,UK. Builder.ai is a human-assisted AI based platform that helps you build, run & scale tailor-made software. We are a startup that has scaled up to an aggregate revenue of $100m plus in revenue in 5 years. As part of the platform, we have a product...

  • Partner Success Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Builder - What would you Build? Full time

    About usWe are a community of close to 300 Builders present across the globe and headquartered in London,UK. is a human-assisted AI based platform that helps you build, run & scale tailor-made software. We are a startup that has scaled up to an aggregate revenue of $100m plus in revenue in 5 years. As part of the platform, we have a product named Builder...

  • Customer Success Manager | Digital Saints | Start-up Talent Partner Dubai

    1 month ago

    dubai, United Arab Emirates Digital Saints | Start-up Talent Partner Full time

    Customer Success Manager | Digital Saints | Start-up Talent Partner DubaiDigital Saints: Your talent accelerator for tech and crypto startups and scaleups. Based in London and Dubai, we specialise in rapid scaling for businesses needing 1-200 hires.Are you a seasoned Customer Success Manager with a passion for technology and health? Do you have prior...

  • Customer Success Manager | Digital Saints | Start-up Talent Partner Dubai

    3 weeks ago

    dubai, United Arab Emirates Digital Saints | Start-up Talent Partner Full time

    Customer Success Manager | Digital Saints | Start-up Talent Partner DubaiDigital Saints: Your talent accelerator for tech and crypto startups and scaleups. Based in London and Dubai, we specialise in rapid scaling for businesses needing 1-200 hires.Are you a seasoned Customer Success Manager with a passion for technology and health? Do you have prior...

  • Partner Success Manager

    2 weeks ago

    Dubai, United Arab Emirates Plusgrade Full time

    Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions...

  • Partner Success Lead

    5 days ago

    Dubai, Dubai, United Arab Emirates TikTok Full time

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....

  • Partner Success Manager – META

    5 days ago

    Dubai, Dubai, United Arab Emirates Cyble Inc. Full time

    Partner Success Manager – META | Cyble Inc DubaiCyble (YC W21) is a Series B-funded global cyber intelligence start-up backed by Y Combinator and reputed VC firms, including Blackbird Ventures, Spider Capital, Xoogler Ventures, Picus Capital, Singtel Innov8 and Cathexis Ventures. Cyble provides capabilities for customers to manage cyber risks with...

  • Customer Success Partner

    3 weeks ago

    Dubai, United Arab Emirates Property Finder Full time

    Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

  • Partner Success

    5 days ago

    Dubai, Dubai, United Arab Emirates TikTok Full time

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....

  • Customer Success Partner

    5 days ago

    Dubai, Dubai, United Arab Emirates Property Finder Full time

    Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

  • Partner Success

    6 days ago

    Dubai, United Arab Emirates TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

  • Partner Success Lead

    6 days ago

    Dubai, United Arab Emirates TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...