Partnerships Associate
3 days ago
- Main point of contact with aggregator online partners and ownership of the relationships with partners
- Build and retain relationships across all aggregator partners
- Provide Aggregator Partners all required documentation and collateral for onboarding
- Collect and enter data for all new restaurant menus, update menus as necessary
- Identify and effectively manage and communicate any issues that rise during the onboarding process to partners
- Work closely and collaboratively and communicate effectively with other departments to proactively prevent errors to ensure a seamless and enjoyable onboarding experience
- Follow up with partners on the status of onboarding and integration
- Work closely with partners on brand performance by requesting detailed reports and meetings to discuss the brands growth.
- Assist Operations Manager with Brand Delivery Monthly Performance Reports
- Coordinate and strategize with partners on how to improve a brands performance and continue organic growth on platform
- Provide ongoing restaurant/Brand support related to Menu's for online delivery
- Assist Operations Manager with day-to-day online operations related to kitchen performance, driver performance, brand performance and Monthly Marketing Campaigns etc.
- Monthly Competitive Analysis and Menu Optimization for low performing brands to ensure the brand is always improving and up to customer standards
What Are You Looking For?
- Bachelor's degree
- 1 year of experience in partnerships, business development, or a related role, preferably in the F&B or e-commerce industry.
- Strong analytical skills with the ability to interpret data and draw actionable insights.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships
- Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with data analysis tools/software is preferred.
- Knowledge of the UAE F&B market and delivery aggregator landscape is a plus.
- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself
- Be involved in customized workshops run by the Kitopi Academy
- Have the chance to work in an international, diverse, and inclusive environment
- Become part of one of the most caring communities out there
- Free and unlimited access to a nutritionist
- No Dress Code (T&C applies)
- The famous team activities and social events bursting with fun.Inclusive private health insurance
- Up to 50% discount on Kitopi brands
- Annual leave as per the company policy
- Flexible working hours to support work-life balance
Additionally, we offer:
- Wellness spaces designed for mothers inclusive for all
- Monthly well-being programs to nurture your mental and physical health
- Informative and empowering webinars to support your growth
- Social Thursdays and Fridays across markets to gather and connect with colleagues
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