Partnerships Associate

3 days ago


Dubai, Dubai, United Arab Emirates Kitopi Full time
Roles and responsibilities
  • Main point of contact with aggregator online partners and ownership of the relationships with partners
  • Build and retain relationships across all aggregator partners
  • Provide Aggregator Partners all required documentation and collateral for onboarding
  • Collect and enter data for all new restaurant menus, update menus as necessary
  • Identify and effectively manage and communicate any issues that rise during the onboarding process to partners
  • Work closely and collaboratively and communicate effectively with other departments to proactively prevent errors to ensure a seamless and enjoyable onboarding experience
  • Follow up with partners on the status of onboarding and integration
  • Work closely with partners on brand performance by requesting detailed reports and meetings to discuss the brands growth.
  • Assist Operations Manager with Brand Delivery Monthly Performance Reports
  • Coordinate and strategize with partners on how to improve a brands performance and continue organic growth on platform
  • Provide ongoing restaurant/Brand support related to Menu's for online delivery
  • Assist Operations Manager with day-to-day online operations related to kitchen performance, driver performance, brand performance and Monthly Marketing Campaigns etc.
  • Monthly Competitive Analysis and Menu Optimization for low performing brands to ensure the brand is always improving and up to customer standards

What Are You Looking For?

  • Bachelor's degree
  • 1 year of experience in partnerships, business development, or a related role, preferably in the F&B or e-commerce industry.
  • Strong analytical skills with the ability to interpret data and draw actionable insights.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships
  • Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Detail-oriented with strong organizational and time management skills.
  • Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with data analysis tools/software is preferred.
  • Knowledge of the UAE F&B market and delivery aggregator landscape is a plus.
Desired candidate profile
  • Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself
  • Be involved in customized workshops run by the Kitopi Academy
  • Have the chance to work in an international, diverse, and inclusive environment
  • Become part of one of the most caring communities out there
  • Free and unlimited access to a nutritionist
  • No Dress Code (T&C applies)
  • The famous team activities and social events bursting with fun.Inclusive private health insurance
  • Up to 50% discount on Kitopi brands
  • Annual leave as per the company policy
  • Flexible working hours to support work-life balance

Additionally, we offer:

  • Wellness spaces designed for mothers inclusive for all
  • Monthly well-being programs to nurture your mental and physical health
  • Informative and empowering webinars to support your growth
  • Social Thursdays and Fridays across markets to gather and connect with colleagues


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