Strategic Partnership Director

7 days ago


Dubai, Dubai, United Arab Emirates Amazon Full time
Job Description

We are seeking a highly skilled and experienced Payment Ecosystem Manager to join our team. In this role, you will be responsible for managing and optimizing our relationships with financial partners. This includes day-to-day operations, resolving escalations, and enhancing standard procedures.

The ideal candidate will have excellent negotiation skills and the ability to propose innovative solutions. You will work closely with our legal team to optimize partnership agreements and collaborate with product, operation, and business teams to enhance user experience.

As part of our commitment to complying with national labor laws and applicable legislations in the UAE, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

Key Responsibilities:
  • Manage working relationships with existing partners (banks, card schemes, Alternative Payment Methods, and Third Party Providers).
  • Maintain and enhance Amazon Payments standard operating procedures with partners.
  • Follow up and resolve day-to-day operational and business escalations.
  • Negotiate preferential commercial terms and improve payment costs with partners.
  • Liaise with product, operation, and business teams to enhance User Experience with technical providers and financial institutions.
  • Setup and conduct workshops and training with associated partners.
  • Work thoroughly with the legal team to optimize partnership agreements and lead effective negotiations.


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