Relationship Officer

5 days ago


Dubai, Dubai, United Arab Emirates wowJobs Full time

Roles & Responsibilities:

  1. Customer Acquisition & Onboarding
    • Identify potential customers and onboard them for banking products.
    • Cross-sell and upsell banking services such as accounts, loans, and credit cards.
  2. Relationship Management
    • Maintain strong relationships with existing customers.
    • Address customer queries and provide solutions to enhance satisfaction.
  3. Sales & Business Development
    • Meet sales targets for banking products (savings/current accounts, loans, insurance, investments).
    • Conduct field visits and generate leads through referrals and networking.
  4. Customer Service & Retention
    • Handle customer complaints and resolve them efficiently.
    • Ensure a smooth banking experience to improve customer loyalty.
  5. Product Knowledge & Advisory
    • Educate customers on financial products and services.
    • Provide advisory services on investments, loans, and other banking solutions.
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