Relationship Officer
3 days ago
Company Name: Flying Colour Business Setup Services LLC
Company Website:
Job Details
Position: Relationship Officer/ Client Coordinator
Location: Dubai (Media City)
Type: Full Time
Working Days: 6 days (Monday to Saturday)
Working Hours:
Monday to Friday: 9am to 6.30pm GST
Saturday: 9am to 4pm GST
Roles and Responsibilities:
- 5+ years experience in Customer care (Calling)/Administrative role
- Major experience in Operations role
- Familiar with CRM and possess good communication skills
- Act as the first contact for all clients and create an inviting, professional atmosphere
- Answer client's calls & emails and address their queries and concerns within assigned timelines
- Send follow-up emails/calls/WhatsApp to clients regarding their ongoing work and update the same in the software without fail
- Take immediate action on new order forms received from Sales/ECS/CP team within specified timelines
- Responsible for handling a portfolio of 70-80 clients
- Discuss with clients regarding their needs and desires for business formation in different zones and provide research-based advisory
Benefits: Employment visa, Health insurance, Annual leaves, Flight tickets, etc.
Note: The candidate should be available in Dubai for an interview. Home country experience + 1 year of UAE experience can also be considered. Immediate joiners only.
Desired Candidate Profile
Skills & Qualifications:
- Education: Bachelor's or Master's degree in Commerce or a related field
- Experience: Minimum 2-4 years in customer service or client relationship management
- Skills:
- Strong communication and interpersonal abilities
- Proficiency in CRM software or other client management systems
- Organizational and time management skills to handle a high-volume client portfolio
- Attention to detail in documentation and follow-ups
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