Technical Help Desk Officer

5 days ago


Dubai, Dubai, United Arab Emirates Averda Full time

The company provides a comprehensive range of services to over 60,000 clients across private and public sectors in emerging markets.

We employ over 9,000 people worldwide, providing secure employment opportunities amongst the communities we serve. Protection of environmental and human health is our highest priority, and we operate in full compliance with international standards for quality control.

We focus on providing sustainable solutions that extract value from waste, reducing the use of our planet's limited natural resources and driving the circular economy.

Key Responsibilities:

  • Resolve complex technical issues related to hardware, software, and networks for Windows, macOS devices, Office 365, mobile devices, and enterprise applications.
  • Collaborate with internal stakeholders to ensure timely resolution of technical issues.
  • Develop and maintain knowledge articles to enhance future reference.
  • Comply with Health, Safety, and Environment policies and standards.

Requirements:

  • BSc in Information Technology or 3 years IT diploma.
  • Certification in ITIL (foundation level) is advantageous.


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    About the RoleWe are seeking a Technical Help Desk Agent to join our team at Marriott International.The ideal candidate will be responsible for addressing guests' service needs, protecting company assets, and following all company policies and procedures.The selected candidate will work closely with other IS personnel to troubleshoot and resolve technical...


  • Dubai, Dubai, United Arab Emirates FallenAmbers Full time

    Job brief We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the...


  • Dubai, Dubai, United Arab Emirates FallenAmbers Full time

    Job brief Weare looking for a customer service oriented Help desk specialist toprovide technical support to users in an efficient and accuratemanner. You will be considered as the firm's front linerand you will solve basic technical problems and provide support forall assigned areas. The goal is to make sure that customer value ismaintained to the standards...


  • Dubai, Dubai, United Arab Emirates BlackStone eIT Full time

    What We Offer">As a Technical Service Engineer at BlackStone eIT, you will have the opportunity to work with a dynamic team dedicated to delivering top-notch technical support to our valued clients.">Key Responsibilities">Provide expert guidance and troubleshooting assistance to customers via various communication channels.Respond to and resolve customer...

  • IT Help Desk yst

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

    Respond to Tickets: Ensure replyto staff inquiries as soon as they comein.PC/Laptop Configuration: Set up, configure,and troubleshoot desktops and laptops, including installingoperating systems, drivers, and software.LogITHD Tickets: Document each step taken for a ticket in the systemfor record-keeping and transparency.Follow Upon Open Tickets: Check and...

  • IT Help Desk yst

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

    Respond to Tickets: Ensure replyto staff inquiries as soon as they comein.PC/Laptop Configuration: Set up, configure,and troubleshoot desktops and laptops, including installingoperating systems, drivers, and software.LogITHD Tickets: Document each step taken for a ticket in the systemfor record-keeping and transparency.Follow Upon Open Tickets: Check and...

  • IT Help Desk yst

    7 days ago


    Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

    Respond to Tickets: Ensure replyto staff inquiries as soon as they comein. PC/Laptop Configuration: Set up, configure,and troubleshoot desktops and laptops, including installingoperating systems, drivers, and software. LogITHD Tickets: Document each step taken for a ticket in the systemfor record-keeping and transparency. Follow Upon Open Tickets: Check and...

  • Technical Director

    2 days ago


    Dubai, Dubai, United Arab Emirates Cloud Desk Technology Full time

    What We OfferAt Cloud Desk Technology, we offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. We are committed to creating a diverse and inclusive work environment that fosters innovation and collaboration.Key ResponsibilitiesDevelop and implement machine learning algorithms and models to...


  • Dubai, Dubai, United Arab Emirates NAFFCO GROUP Full time

    Job Description:We are seeking an IT Systems Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance to our end-users.


  • Dubai, Dubai, United Arab Emirates Help AG Full time

    We are seeking a highly skilled Cybersecurity Professional to join our team at Help AG, the cybersecurity arm of e& enterprise. As a key member of our technical team, you will be responsible for delivering strategic consultancy combined with tailored information security services and solutions that address the diverse requirements of our customers.About the...


  • Dubai, Dubai, United Arab Emirates MENA Recruit Pty Ltd Full time

    About the CompanyMENA Recruit Pty Ltd is an international law firm seeking a skilled IT Support Analyst to join our team. We require someone who can deliver exceptional IT support services to our clients, while also contributing to the growth and development of our company.Main Objectives:Provide high-quality IT support services to clients, ensuring their...


  • Dubai, Dubai, United Arab Emirates Melodica Music & Dance Academy Full time

    About UsMelodica Music Academy is a renowned institution dedicated to promoting music and fostering a creative environment for music enthusiasts. We take pride in offering high-quality music education and nurturing talent.Our mission is to inspire the world through the power of music, and we are currently seeking a Senior Front Desk Officer to contribute to...


  • Dubai, Dubai, United Arab Emirates Americana Computer Systems Full time

    Technical Operations Manager Job DescriptionWe are seeking a highly skilled Technical Operations Manager to join our team at Americana Computer Systems. This role involves leading our technical operations team, providing strategic direction, and ensuring seamless delivery of our IT solutions.About the PositionThe successful candidate will have a strong...


  • Dubai, Dubai, United Arab Emirates Averda Full time

    A leading waste management and recycling company is seeking an experienced IT Support Specialist to join its team. The ideal candidate will have a strong background in information technology and excellent problem-solving skills.The successful candidate will be responsible for providing technical support to employees across the organization, troubleshooting...

  • Help Desk Manager

    3 days ago


    Dubai, Dubai, United Arab Emirates Americana Computer Systems Full time

    Our TeamAmericana Computer Systems is a dynamic and growing company that values innovation and collaboration. Our team of experienced professionals is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Computer Systems Technician to join our team. In this role, you will be responsible for installing, configuring,...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    About the RoleWe are seeking an experienced IT Support Engineer to join our team at Talent Pal. As an IT Support Engineer, you will be responsible for delivering exceptional technical support to end-users, addressing complex technical issues and providing expert guidance.Key Responsibilities:Provide expert technical support to end-users, resolving complex...


  • Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time

    Administrative Clerk Office Assistant Receptionist Front Desk Agent Job Openings Administrative Clerk Office Assistant Receptionist Front Desk Agent About the job Administrative Clerk Office Assistant Receptionist Front Desk Agent Job brief We are seeking a highly organized and efficient Administrative Clerk to provide comprehensive support to our Team....

  • Help Desk Expert

    4 days ago


    Dubai, Dubai, United Arab Emirates Ines Partners Full time

    Our Ideal CandidateWe are looking for an experienced IT Support Engineer to join our team in Dubai. If you have a strong background in IT and excellent communication skills, we encourage you to apply.Key Responsibilities:Troubleshoot and resolve complex technical issues for end-users.Maintain and monitor the organization's IT infrastructure, including...

  • Help Desk Technician

    3 hours ago


    Dubai, Dubai, United Arab Emirates Bosch Group Full time

    Key ResponsibilitiesThe key responsibilities of this role include:Managing orders, incidents, and problem management for desktop and service tickets.Responding to service issues and user requests in a timely manner within the defined SLA.Installing hardware and software on computer devices and applications for iOS devices.Organizing and maintaining regular...


  • Dubai, Dubai, United Arab Emirates vacancies - jobboard Full time

    Category: Customer ServiceCareer Level: Entry LevelExperience: StudentRequired Qualification: High SchoolRequires Traveling: NoSalary: Salary Not DisclosedSalary Type: Per MonthTotal Vacancies: 2DescriptionTareeq Al Sama Management Consultancy is dedicated to providing top-tier job placement services, helping individuals secure the right opportunities...