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Help Desk Professional

1 week ago

Dubai, Dubai, United Arab Emirates Americana Computer Systems Full time

Technical Operations Manager Job Description

We are seeking a highly skilled Technical Operations Manager to join our team at Americana Computer Systems. This role involves leading our technical operations team, providing strategic direction, and ensuring seamless delivery of our IT solutions.

About the Position

The successful candidate will have a strong background in IT operations, leadership skills, and the ability to drive business growth through effective technical strategy.

Key Responsibilities

  • Leading the technical operations team to deliver high-quality IT solutions
  • Developing and implementing technical strategies to drive business growth
  • Collaborating with cross-functional teams to ensure seamless delivery of IT solutions
  • Providing technical guidance and support to team members
  • Staying up-to-date with industry trends and emerging technologies

Requirements

  1. Minimum 5 years of experience in technical operations management
  2. Educational Background: Bachelor's degree in information technology, computer science, or related field
  3. Technical Skills: In-depth knowledge of computer systems, networks, and common software applications; expertise in Windows, macOS, and Linux operating systems
  4. Leadership Skills: Proven ability to lead and manage technical teams, drive business growth through effective technical strategy
  5. Communication Skills (English): Excellent verbal and written communication skills to explain complex IT concepts to technical and non-technical stakeholders
  6. Strategic Thinking: Ability to develop and implement technical strategies that drive business growth
  7. Certifications: CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation can be beneficial