Outlet Manager

4 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time
Outlet Supervisor Job Description

As an Outlet Supervisor at Accor, you will play a crucial role in ensuring the efficient management of our outlet. Your primary responsibility will be to oversee the daily operations, ensuring that all standards are met and that our guests receive exceptional service.

Key Responsibilities:
  • Operational Excellence: Ensure that the outlet is managed efficiently, adhering to established concept statements and operating standards.
  • Team Leadership: Assign responsibilities to subordinates, monitor their performance, and provide guidance and support as needed.
  • Guest Experience: Ensure that our guests receive exceptional service, handling complaints and requests in a professional and courteous manner.
  • Inventory Management: Oversee the requisitioning, storage, and use of operating equipment and supplies, ensuring that par stocks are maintained.
  • Cleaning and Organization: Ensure that the outlet is kept clean and organized, both at the front and back areas.
  • Communication: Liaise with the Housekeeping and Stewarding Departments to ensure that cleaning schedules are adhered to, and conduct daily pre-shift briefings with ambassadors.
  • Quality Control: Liaise with the Kitchen and Beverage Department on daily operations and quality.

As an Outlet Supervisor, you will be the face of Accor, and your role will be critical in delivering exceptional guest experiences. If you are a motivated and organized individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.


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