Housekeeping Operations Coordinator

6 days ago


Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

Job Summary

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at Hyatt Centric Jumeirah Dubai. As a key member of our housekeeping team, you will be responsible for ensuring the smooth operation of our housekeeping department.

Key Responsibilities

  • Communication and Coordination
    • Receive and respond to all incoming calls and messages in a timely and professional manner.
    • Allocate rooms and tasks to team members, ensuring efficient use of resources.
  • Key Management
    • Issue keys to authorized personnel, adhering to security procedures.
    • Log and store lost and found property, following established policies and procedures.
  • Guest Services
    • Manage guest requests and inquiries, responding promptly and professionally.
    • Ensure all relevant guest information is communicated to team members and updated on guest profiles.
  • Administrative and IT Duties
    • Perform administrative tasks, including data entry and record-keeping.
    • Carry out IT duties, such as troubleshooting and maintaining housekeeping systems.
  • Maintenance and Reporting
    • Report all necessary maintenance issues to the relevant departments.
    • Log maintenance activities and update records accordingly.
  • Interdepartmental Collaboration
    • Liaise with other departments to ensure efficient communication and information sharing.
  • System Updates
    • Regularly update housekeeping systems to ensure accurate and up-to-date information.
  • Additional Responsibilities
    • Perform any other reasonable tasks assigned by the Housekeeping Manager.

Requirements

To be successful in this role, you will possess strong communication and organizational skills, with a keen eye for detail. You will be able to work effectively in a fast-paced international environment, handling multiple tasks and priorities. Proficiency in Microsoft Office products is also essential.



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