Housekeeping Operations Coordinator
6 days ago
Job Summary
We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at Hyatt Centric Jumeirah Dubai. As a key member of our housekeeping team, you will be responsible for ensuring the smooth operation of our housekeeping department.
Key Responsibilities
- Communication and Coordination
- Receive and respond to all incoming calls and messages in a timely and professional manner.
- Allocate rooms and tasks to team members, ensuring efficient use of resources.
- Key Management
- Issue keys to authorized personnel, adhering to security procedures.
- Log and store lost and found property, following established policies and procedures.
- Guest Services
- Manage guest requests and inquiries, responding promptly and professionally.
- Ensure all relevant guest information is communicated to team members and updated on guest profiles.
- Administrative and IT Duties
- Perform administrative tasks, including data entry and record-keeping.
- Carry out IT duties, such as troubleshooting and maintaining housekeeping systems.
- Maintenance and Reporting
- Report all necessary maintenance issues to the relevant departments.
- Log maintenance activities and update records accordingly.
- Interdepartmental Collaboration
- Liaise with other departments to ensure efficient communication and information sharing.
- System Updates
- Regularly update housekeeping systems to ensure accurate and up-to-date information.
- Additional Responsibilities
- Perform any other reasonable tasks assigned by the Housekeeping Manager.
Requirements
To be successful in this role, you will possess strong communication and organizational skills, with a keen eye for detail. You will be able to work effectively in a fast-paced international environment, handling multiple tasks and priorities. Proficiency in Microsoft Office products is also essential.
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