Head of Housekeeping Operations

6 days ago


Dubai, Dubai, United Arab Emirates STATUS Holiday Homes Full time
Job Summary:

We are seeking a highly skilled and experienced Housekeeping Director to join our team at STATUS Holiday Homes. As a key member of our management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our properties are maintained to the highest standards of cleanliness and quality.

Key Responsibilities:
  1. Department Management: Manage the day-to-day operations of the housekeeping department, including supervising staff, coordinating schedules, and ensuring that all tasks are completed efficiently and effectively.
  2. Staff Development: Develop and implement training programs to enhance the skills and knowledge of housekeeping staff, with a focus on providing excellent guest services and maintaining high standards of cleanliness.
  3. Quality Control: Conduct regular inspections of our properties to ensure that they meet our quality standards, and implement corrective actions as necessary.
  4. Budget Management: Manage the housekeeping budget, including monitoring expenses, identifying areas for cost savings, and implementing cost-control measures.
  5. Guest Services: Ensure that all guests receive exceptional service, including responding to guest complaints and resolving issues in a timely and professional manner.
  6. Inventory Management: Conduct regular inventory checks to ensure that all housekeeping supplies are adequate and that any losses or damages are minimized.
  7. Reporting and Analysis: Prepare and submit regular reports on housekeeping operations, including metrics on guest satisfaction, staff performance, and budget management.
Requirements:
  1. Experience: A minimum of 3 years of experience in a housekeeping management role, preferably in a large-scale holiday home or hotel operation.
  2. Education: A degree in Hospitality Management or a related field is preferred.
  3. Skills: Excellent leadership and communication skills, with the ability to motivate and inspire staff to deliver exceptional results. Strong analytical and problem-solving skills, with the ability to manage budgets and make informed decisions.
  4. Certifications: A valid UAE driver's license is required.


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