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Front Desk Administrative Coordinator
1 week ago
Windsor Medical Center is a dedicated healthcare provider committed to delivering exceptional patient care. Our holistic approach focuses on addressing the unique needs of our patients, fostering a supportive environment that promotes healing and well-being.
We are seeking an experienced Receptionist to join our dynamic team. As the first point of contact for our clinic, you will play a pivotal role in ensuring a positive experience for our patients and visitors.
The successful candidate will be responsible for managing the front desk on a daily basis, handling administrative tasks, and coordinating with medical staff to ensure smooth clinic operations. Key responsibilities include:
- Greeting and welcoming patients and visitors with a warm and friendly demeanor.
- Managing the check-in and check-out process for patients, including verifying and updating personal and insurance information.
- Scheduling and confirming appointments, utilizing efficient use of clinic resources.
- Answering and directing phone calls, handling inquiries and providing information as needed.
- Maintaining patient records and ensuring confidentiality and security of information.
- Assisting with administrative tasks such as data entry, filing, and managing correspondence.
- Coordinating with medical staff and other departments to ensure seamless clinic operations.
- Handling billing and payments, including processing insurance claims.
Requirements
We are looking for an individual with 1-2 years of experience as a Receptionist or in a similar role, preferably in a healthcare setting. The ideal candidate will possess a high school diploma or equivalent and proficiency in Microsoft Office Suite. Strong communication skills, organizational abilities, and a professional appearance are also essential. Additionally, the successful candidate will be able to maintain confidentiality and handle sensitive information with discretion.
What We Offer
At Windsor Medical Center, we value our employees and offer a comprehensive benefits package, including health insurance, paid time off, and retirement plans. We also provide opportunities for professional development and career growth in a supportive and collaborative work environment.