Front Desk Administrator

4 days ago


Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

The Client of Talentmate is seeking a highly skilled Front Desk Administrator to ensure smooth operations at their medical facility's front desk.

Key responsibilities include greeting patients, scheduling appointments, answering phone calls, and performing administrative tasks. The ideal candidate will have excellent customer service skills, attention to detail, and the ability to handle sensitive and confidential information.

  1. Greet and assist patients, visitors, and staff in a friendly and professional manner.
  2. Schedule patient appointments and maintain the appointment calendar.
  3. Answer and direct phone calls, take messages, and provide general information.
  4. Collect patient information and verify insurance details.
  5. Update and maintain electronic medical records.
  6. Coordinate with healthcare providers and staff to ensure efficient patient flow.
  7. Assist with billing, invoicing, and insurance claim submissions.
  8. Maintain cleanliness and orderliness of the reception area.

Requirements

  • High school diploma or equivalent.
  • Proven experience in a medical or healthcare setting.
  • Excellent interpersonal and communication skills.
  • Strong organizational and multitasking abilities.
  • Knowledge of medical terminology and practice management software.


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