Service Center Team Lead

Job OverviewThe Al Sahraa Group is seeking a skilled Fleet Call Center Supervisor to lead and manage the operations of our call center. This role requires strong leadership, communication, and problem-solving skills to ensure efficient and effective customer service.

Job OverviewWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Al Sahraa Group. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our call center, ensuring that we provide exceptional customer service to our clients.Main Responsibilities:Supervise and manage...

At Abu Dhabi Accountability Authority, we are seeking a highly skilled Call Center Team Lead to join our team. The successful candidate will be responsible for managing call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures.Key ResponsibilitiesStrategy and...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently high quality. The...

Job DescriptionPRIMARY RESPONSIBILITIES:Guest ServiceResponsibilitiesThe Service Center Agent is working in a centralarea because she/he receives all the calls from outside the hoteland coordinates the internal calls.The Service Center Agent mustensure that all tasks performed are procedurally correct, timelyand of a consistently quality.The Service Center...

Job DescriptionAs a Fleet Call Center Operations Manager at Al Sahraa Group, you will be responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Key...

Job DescriptionRoles & ResponsibilitiesManage andlead a team of call center agents to achieve performance targetsand deliver exceptional customer service.Monitor and evaluateagents' performance, providing coaching and feedback to driveimprovement.Ensure adherence to company policies and procedures,including quality and compliance standards.yze call center...

Job DescriptionRoles & ResponsibilitiesManage andlead a team of call center agents to achieve performance targetsand deliver exceptional customer service.Monitor and evaluateagents' performance, providing coaching and feedback to driveimprovement.Ensure adherence to company policies and procedures,including quality and compliance call center metricsand data...

Job Title: Senior Team LeadCompany OverviewWe are a leading hospitality group, dedicated to providing exceptional guest experiences. Our hotel, Traders Hotel, Abu Dhabi, is a part of the Shangri-La Group, a renowned name in the industry.Job DescriptionAs a Senior Team Lead, you will be responsible for ensuring seamless guest arrivals and departures, managing...

TeamManagement: Lead and support a team of call centeragents.PerformanceMonitoring: Track and analyze performance metrics,providing feedback andcoaching.Training andDevelopment: Conduct training sessions to enhanceagent skills andknowledge.QualityAssurance: Ensure high-quality customer interactionsand adherence to companypolicies.ProblemResolution: Address...

Webhelp is seeking a Service Quality Analyst Lead to lead our Quality Assurance program for the Contact Center.The ideal candidate will have a strong background in quality assurance, excellent leadership skills, and the ability to inspire and motivate a team.Responsibilities include developing and implementing quality metrics, leading audits and assessments,...

We are looking for a highly skilled and experienced Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and team members.About Our Company:Abroad Work is a dynamic and growing company dedicated to developing a safe and lasting food system that...

About the JobThis is an exciting opportunity to work in a dynamic environment as a Food Services Supervisor with Marriott International.Key Duties:Lead a team of staff members to ensure exceptional customer service and efficient food service operations.Develop and implement effective training programs to enhance team performance.Monitor dining areas for...

As a Customer Service Team Lead at Transguard Workforce Solutions, you will play a vital role in delivering exceptional customer experiences. Our innovative HR solutions have made us the leading provider in the UAE, and we continue to push boundaries to achieve outstanding results.This full-time position is for a 12-month contract based in Abu Dhabi and...

The Senior Data Center Engineer will lead the technical design and engineering aspects of data center projects at Datatime. Key responsibilities include ensuring data center functionality, scalability, and efficiency, while adhering to industry standards.Key TasksTranslate operational needs into technical specifications with clients and vendors.Cordinate...

Datatime seeks a highly skilled Lead Engineering Designer to specialize in data centers. As a key member of the team, this professional will oversee the technical design and engineering aspects of data center projects.Main ResponsibilitiesWork closely with clients, contractors, and vendors to define operational needs.Collaborate with architects, IT teams,...

The Data Center Services Procurement team is responsible for supporting Data Center Capacity Delivery in obtaining the best services at the lowest costs, and managing the full 'Supplier Lifecycle'. As a Procurement Ops Specialist, you will work closely with procurement category managers across APAC to create and support vendor qualifications, request for...

Job DescriptionWe are seeking a highly skilled Customer Service Team Lead to join our team at the UAE Accountability Authority. The successful candidate will be responsible for managing call centre activities, including receiving and responding to calls and inquiries in line with ADAA policies and procedures.Key Responsibilities:Contribute to the development...

Role Overview:This contact centre professional will oversee a team of customer service representatives, delivering exceptional service to our valued customers. As a key member of the team, you will be responsible for driving sales growth, improving customer satisfaction, and increasing operational efficiency.Main Responsibilities:Team Leadership: Lead a...

Job OverviewThe Sous Chef is a key member of our culinary team, responsible for overseeing kitchen operations, developing menus, and supervising staff. This is an excellent opportunity for an experienced chef to join a dynamic and innovative organization, contributing to the success of our food service operations.Main Responsibilities:To manage the kitchen...