Service Quality Analyst Lead

PREFERRED CANDIDATE QUALIFICATIONS – CURRENTLY AVAILABLE IN THE UAE. CAN JOIN IMMEDIATELY.As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer's experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and...

PREFERRED CANDIDATE QUALIFICATIONS –CURRENTLYAVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY.As a Quality Analyst, youhave to execute the daily requirements of the Quality Assuranceprogram for the Contact Center. You will evaluate a customers'experience as they interact with your customer service advisorsthrough inbound and outbound calls, email, chat, and...

Job DescriptionThe Quality Analyst in the laboratory services is responsible for ensuring the highest standards of quality and regulatory compliance across all NMC laboratory operations. This includes monitoring and standardizing key performance indicators (KPIs) to drive continuous improvement and performance optimization. The role involves overseeing the...

About UsAlpha Data is a leading provider of IT services and solutions to organizations around the world.We are committed to delivering exceptional quality and value to our clients, and we are seeking a talented Service Operations Analyst to join our team.In this role, you will be responsible for analyzing and optimizing our IT service delivery processes,...

As a Business Analyst Quality Assurance Team Lead at Iconic IT Consulting Services, you will lead our QA team to ensure the delivery of top-notch quality in all project phases and serve as a bridge between IT and business stakeholders.About the Position:This is an exciting opportunity for a talented professional with hands-on experience in PL/SQL,...

As a key member of our team, you will play a pivotal role in supporting the Project Management Office with planning, financial planning, project management processes, and execution portfolio reporting.We are seeking an experienced Senior Analyst to join our team, who can provide business support and deliver high-quality results. The successful candidate will...

Lead Business AnalystCompany Overview10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product...

Etihad Airways seeks a highly skilled Data Analyst Lead to join its digital transformation journey. The role involves leading the design, build, and management of data visualization programs to increase conversion rates, improve self-service adoption, and enhance user experience across all transactional platforms.Key ResponsibilitiesDevelop business...

We Are HiringAn experienced Business Analyst Quality Test Lead looking for an exciting opportunity in Abu Dhabi? Join our dynamic team where innovation meets excellence.PositionBusiness Analyst Quality Test LeadLocationAbu Dhabi, UAEAvailabilityImmediate joiners preferredJob Type: Team LeadResponsibilities:Lead the QA team to ensure the delivery of top-notch...

We are seeking a skilled Architect to join our team at LEAD Development. In this role, you will assist in the review of design development drawings and participate in periodic in-house master planning.Key Responsibilities:Organize your own work and collaborate with others to meet set deadlines.Independently verify the completeness and accuracy of your work...

ProjectPartners has a passion for delivering projects. Not just successfully, but on-time and to budget We started this journey on a mission to empower people to deliver projects successfully. Being project professionals ourselves we know what works. Our insider knowledge means we know exactly what great project delivery needs. We went on to build our...

About MCG Talent">The Senior Financial Analyst Lead will drive the company's financial planning, budgeting, and forecasting processes, ensuring accuracy, timeliness, and alignment with strategic goals.This role involves developing and maintaining complex financial models to support decision-making regarding resource allocation, capital investments, and...

Department:Training and QualityEmployment Type:Full TimeLocation:UAEReporting To:Arthur ZhuravskyDescriptionAs a Quality Manager for Customer Experience, you will be responsible for ensuring that the customer experience team delivers exceptional service and maintains high-quality standards. You will develop and implement quality management strategies,...

About the RoleThe role of Business Analyst Card Services is crucial in ensuring the success of our card services department. As a Business Analyst, you will be responsible for assisting in managing the Cards Services, implementing Enhancements and customization for the same, and recommending applicable ITIL standards or other suitable standards for the IT...

Iconic IT Consulting Services is looking for an experienced Business Analyst Quality Assurance Team Lead to lead our QA team in Abu Dhabi.About the Role:This role will be responsible for ensuring the delivery of top-notch quality in all project phases and serving as a bridge between IT and business stakeholders.Key Responsibilities:Lead the QA team to ensure...

At Iconic IT Consulting Services, we are seeking an experienced Business Analyst and Quality Assurance Team Lead to join our dynamic team in Abu Dhabi.This is an exciting opportunity for a talented professional with hands-on experience in PL/SQL, JavaScript, SOAP/REST services, and integration/middleware technologies.Role and Responsibilities:Lead the QA...

This is a remote position.Project Partners has a passion for delivering projects. Not just successfully, but on-time and to budget We started this journey on a mission to empower people to deliver projects successfully. Being project professionals ourselves we know what works.Our insider knowledge means we know exactly what great project delivery needs....

Lunate's MissionWe aim to be one of the world's leading private markets solutions providers, seeking to generate best-in-class risk-adjusted returns for our clients. Our team of experts invests across the entire private markets spectrum, including buyouts, growth equity, venture capital, and public equities.Job SummaryWe are seeking an experienced Equity...

Experience in Quality Health, Safety & Environment,CSR, industrial hygiene prefer to have 2-3 Years experience in Oil& Gas industry.Desired Candidate ProfileEmirati (UAE)AnyGraduationMaleCompliance Analyst• Qualification: Bachelor's degreerelated to HSE• Expected to cover scope related to OccupationalHealth• Good knowledge of local and international...

Présentation de l'entreprise TLD is a leading industrial company specializing in the design, manufacture, distribution, and after-sales service and support of aviation ground support equipment (GSE). It provides its customers with a complete range of Ground Support Equipment (GSE) through the most extensive Worldwide Sales and Service network in the...