Customer Service Team Lead

Job OverviewThis is a senior leadership role in our contact centre, responsible for supervising a team of customer service representatives. The ideal candidate will have a strong background in customer service and experience leading high-performing teams.

Job DescriptionWe are seeking a highly skilled Customer Service Team Lead to join our team at the UAE Accountability Authority. The successful candidate will be responsible for managing call centre activities, including receiving and responding to calls and inquiries in line with ADAA policies and procedures.Key Responsibilities:Contribute to the development...

Otis Elevator Co. is committed to delivering exceptional service to our customers, and we're looking for a talented Field Service Manager to lead our team.In this role, you'll oversee service field operations within an assigned geographical area, ensuring that all service/maintenance operations adhere to Otis defined procedures. You'll also act as the second...

Job OverviewAs a Food Services Supervisor with Marriott International, you will be responsible for ensuring the smooth operation of our dining rooms and culinary services. This role involves leading a team of staff to deliver exceptional guest experiences and maintaining high standards of food quality and presentation.Key responsibilities include:Leading and...

About the Role  The Elevon Core team is seeking an experienced Service Delivery Coordinator to join our dynamic team. As a key member of our team, you will be responsible for ensuring the smooth delivery of customer services. Your primary objective will be to maintain strong relationships with clients and internal stakeholders alike.  Responsibilities1....

Job OverviewAl Nahiya Group seeks a dedicated CUSTOMER SERVICE TEAM MEMBER to assist in the development of Company's Customer Services & Call Center policy and procedures. The ideal candidate will have 10 years of experience in customer support services, preferably in a utility business.Key Responsibilities:Assist in establishing Company processes for...

We are seeking a Customer Service Project Lead to support our Customer Service Transformation Program. The ideal candidate will have a strong IT background and experience managing technology-driven business transformation initiatives.Key Skills and Qualifications:8+ years of experience in project management with a strong IT background.Proven experience...

We are looking for a skilled Team Lead to join our team at IIQAFGROUP. The ideal candidate will have a minimum of 2 years of relevant experience in a supervisory role and be able to manage shift teams effectively.Excellent customer service, communication, and organizational skills are required to succeed in this role.The successful candidate will have strong...

About Us:At Presentail SA, we prioritize operational excellence and environmental responsibility. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels...

LEAD Development is seeking a highly skilled Architectural Designer to join our team. As a key member of our design team, you will be responsible for creating detailed CAD drawings and REVIT models, as well as preparing presentations and reports.Responsibilities:Collaborate with senior architects to prepare design presentations and reports.Create detailed...

The ideal candidate for this role will be a seasoned professional with extensive experience in leading teams and managing operations in the food service industry.About the Role:Lead a team of catering assistants and junior coordinators.Oversee airline tray setting operations.Key Performance IndicatorsEnsure on-time delivery of catering services.Manage...

Summary: We are seeking an experienced and results-driven individual to join our team as a Customer Service Manager. In this role, you will be responsible for overseeing and managing the customer service operations to ensure exceptional service delivery and customer satisfaction. You will lead a team of customer service professionals, implement strategies to...

Company OverviewAt Independent Food Company, we're driven to create unique home-grown food concepts that bring people together. Our vision is to become a leader in the UAE's hospitality industry, providing exceptional dining experiences that exceed our customers' expectations.We're committed to developing our team members, offering opportunities for growth...

About IDPIDP is the global leader in international education services, delivering unparalleled success to students and institutions through trusted partnerships, cutting-edge technology, and customer-centric approaches. As a forward-thinking organization, we operate in over 50 countries worldwide, connecting local dreams with global opportunities.Role...

We are seeking a skilled Architect to join our team at LEAD Development. In this role, you will assist in the review of design development drawings and participate in periodic in-house master planning.Key Responsibilities:Organize your own work and collaborate with others to meet set deadlines.Independently verify the completeness and accuracy of your work...

Job SummaryThe Customer Service Manager will oversee customer service operations and ensure exceptional customer experiences.Develop and implement customer service strategies to improve satisfaction and loyalty.Maintain accurate records of customer interactions and feedback.Collaborate with internal teams to resolve customer complaints and...

About UsCognizant is a leading provider of information technology, consulting, and business process outsourcing services dedicated to helping businesses succeed.We deliver insight at speed and solutions at scale through our capabilities in strategy, design, technology, and industry/functional knowledge.Our team works closely with clients to elevate their...

TheWORK is a leading provider of luxury hospitality services in the UAE. We are seeking experienced professionals to join our team as Restaurant Team Leads in Dubai, Abu Dhabi, and Riyadh.Key Responsibilities:Lead and manage a team of wait staff to deliver exceptional customer experiencesEnsure efficient front-of-house operations, including managing...

Job DescriptionThe Sales Team Lead will be responsible for managing sales activities and customer relationships.Identify and understand customer needs to ensure optimal sales performance.Develop and execute sales strategies to meet or exceed targets.Maintain accurate records of sales activities and provide timely updates.Collaborate with internal teams to...

Job Title: Team Lead (Marketing) - Data ScientistJob Reference: SM68Type: PermanentClose Date: 14/04/2025Summary:We are seeking an experienced Team Lead - Data Scientist to drive commercial analytics, consumer insights, and data-driven decision-making within a semi-government entity in UAE. This role is ideal for professionals from a boutique or consulting...