Hospitality Service Coordinator
1 month ago
About The Team Builders
We are a leading luxury fine dining restaurant & lounge in Dubai seeking an experienced Reservations Manager.
Job Description:
- Develop and implement effective reservation policies and procedures to ensure seamless service and exceptional guest experiences.
- Manage the reservation system, including table assignments, seating arrangements, and guest preferences.
- Train and mentor staff on the reservation system and provide ongoing support.
- Monitor guest satisfaction and respond to any concerns or feedback in a timely and professional manner.
- Coordinate with other departments to ensure smooth operations.
Key Responsibilities:
- 3+ years of experience in managing reservations and guest services for a fine dining restaurant in the UAE.
- Excellent communication and leadership skills, with the ability to manage a team in a fast-paced environment.
- Strong knowledge of reservation and guest services systems.
- Ability to provide exceptional customer service and respond to guest concerns in a timely and professional manner.
- Bachelor's degree in Hospitality or related field preferred.
Salary Range: AED 8,000 - AED 12,000 per month, depending on qualifications and experience.
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