Dining Operations Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates The Team Builders Full time

Key Responsibilities:

  • Manage the dining reservation system to ensure seamless service and exceptional guest experiences.
  • Develop and implement reservation policies and procedures to optimize operations.
  • Train and mentor staff on the reservation system and provide ongoing support.
  • Monitor guest satisfaction and respond to concerns or feedback in a timely and professional manner.
  • Coordinate with other departments to ensure smooth service and high guest satisfaction.

Requirements:

  • 3+ years of experience in managing reservations and guest services for a fine dining restaurant in the UAE.
  • Excellent communication and leadership skills, with the ability to manage a team in a fast-paced environment.
  • Strong knowledge of reservation and guest services systems.
  • Ability to provide exceptional customer service and respond to guest concerns in a timely and professional manner.
  • Bachelor's degree in Hospitality or a related field preferred.


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