Front Desk Team Lead

3 weeks ago


Dubai, Dubai, United Arab Emirates Accor Full time
Key Qualifications

We are seeking a highly skilled and experienced Guest Service professional to join our team as a Front Desk Supervisor.

Key Responsibilities:

  • Deliver exceptional Guest Service and luxury customer service experiences.
  • Manage Front Desk operations, ensuring seamless Guest check-in and check-out processes.
  • Lead a team of Guest Service professionals, providing guidance and support to ensure excellent service delivery.
  • Collaborate with other departments to ensure seamless Guest experiences.
  • Stay up-to-date with hotel operations, policies, and procedures.

Requirements:

  • Minimum 3 years of experience in a luxury hotel setting, preferably with experience in Guest Service and Front Desk operations.
  • Previous experience with property management systems (PMS) and computer software, including Word, Excel, and messaging.
  • Excellent communication and interpersonal skills, with the ability to work effectively with Guests and colleagues.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

  • Front Desk Team Lead

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Key ResponsibilitiesWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Accor. The successful candidate will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.RequirementsMinimum of 3 years of previous Guest Service/Front Desk experience in a luxury hotel...


  • Dubai, Dubai, United Arab Emirates manpower middle east Full time

    Job DescriptionWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Manpower Middle East.Key Responsibilities:Provide exceptional customer service to clients and visitors, responding to inquiries and resolving issues in a professional and courteous manner.Manage front desk operations, including answering phone calls,...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Front Desk Operations ManagerAt Marriott International, we are seeking a skilled Front Desk Operations Manager to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and leading the front desk team to achieve our goals.Customer ServiceProvide services that exceed customer expectations and...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Provide services...


  • Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Kempinski Hotels.Key Responsibilities:Guest Check-In/Check-Out: Ensure seamless check-in and check-out processes for guests, adhering to Kempinski and Leading Quality Assurance (LQA) standards.Quality Assurance: Maintain LQA results above...


  • Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Kempinski Hotels.Key Responsibilities:Guest Check-In/Check-Out: Ensure seamless check-in and check-out processes for guests, adhering to Kempinski and Leading Quality Assurance (LQA) standards.Room Assignments: Register guests, assign...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Provide...


  • Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    Job Summary: We are seeking a skilled and friendly Front Desk Agent to join our team at Kempinski Hotels. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Guest Check-In/Check-Out: Check in arriving guests and check out departing guests in a...


  • Dubai, Dubai, United Arab Emirates manpower middle east Full time

    Job SummaryWe are seeking a highly organized and communicative Front Desk Receptionist to join our team at Manpower Middle East. As a key member of our front office, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a professional atmosphere.Key ResponsibilitiesCustomer Service: Greet clients...


  • Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Juma Al Majid Holding Group L.L.C. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Guest...

  • Front Desk Manager

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Key QualificationsWe are seeking a highly skilled and experienced Guest Service professional to join our team as a Front Desk Supervisor. The ideal candidate will have a passion for delivering exceptional customer service and a strong background in hospitality.ResponsibilitiesProvide exceptional guest service and ensure a warm welcome to our hotel.Manage the...

  • Front Desk Officer

    3 days ago


    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    We are seeking a highly skilled Front Desk Officer to provide exceptional administrative support across the university. The ideal candidate will be the first point of contact for the university, ensuring that all responsibilities are completed accurately and delivered with high quality and in a timely manner.Key Responsibilities:Maintain a safe and clean...


  • Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Executive to join our team at IIQAFGROUP. The ideal candidate will have a proven track record of providing exceptional customer service and experience in a front desk or receptionist capacity.Key ResponsibilitiesGreeting and Welcoming Guests and Visitors: Greet and welcome all guests and...

  • Front Desk Ambassador

    4 weeks ago


    Dubai, Dubai, United Arab Emirates متحف الأطفال OLIOLI Full time

    Job Title: Front Desk ExecutiveAt متحف الأطفال OLIOLI, we are seeking a highly skilled and experienced Front Desk Executive to join our team. As a Front Desk Executive, you will be the first point of contact for our visitors and will play a crucial role in ensuring that every visitor has a positive and memorable experience at our museum.Key...

  • Front Desk Manager

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Key QualificationsWe are seeking a highly skilled and experienced Guest Service professional to join our team as a Front Desk Supervisor. The ideal candidate will have a passion for delivering exceptional customer service and a strong background in hospitality.ResponsibilitiesProvide exceptional guest service and ensure a warm welcome to our hotel.Manage the...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Provide services...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Provide services...


  • Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Juma Al Majid Holding Group L.L.C. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Guest...


  • Dubai, Dubai, United Arab Emirates PSA BDP Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Executive to join our team at PSA BDP. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for our guests.Key ResponsibilitiesCustomer Service: Greet and welcome guests,...


  • Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Front Desk Manager Job DescriptionThe Front Desk Manager is responsible for ensuring the smooth operation of the front desk, providing exceptional service to guests, and maintaining high standards of quality and efficiency. Key responsibilities include:Managing front desk staff, including training, scheduling, and performance evaluations.Overseeing the...