Help Desk Specialist

2 days ago


Dubai, Dubai, United Arab Emirates Moody's Investors Service Full time

At Moody's Investors Service, we're seeking a highly skilled Help Desk Specialist to join our Technical Service Group (TSG). This role is perfect for someone who is passionate about delivering exceptional customer service and technical support in a Windows 10/11 environment.

The Help Desk Specialist will be responsible for providing technical assistance to Moody's associates, both locally and remotely, in using Microsoft Office, Microsoft Outlook, VPN software, and various proprietary applications. This includes configuring, installing, supporting, troubleshooting, and repairing client workstations, printers, mobile devices, audio, video, and office equipment.

This is an excellent opportunity for someone with a strong background in IT operations and customer service to grow their career in a dynamic and innovative company like Moody's.



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